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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went in looking at a specific used vehicle, and was very Went in looking at a specific used vehicle, and was very happy and satisfied that everyone there was happy to help, and was never once pressured to look at a nee vehicle instead. Very pleased with the buying experience, and very friendly not pressuring salesmen.
Was very convenient to have my oil change right at my Was very convenient to have my oil change right at my work. Downfall was I had to call 5 times to finally pay for it. I also paid for the works package and my windshield fluid level was low the next week? and my oil levels were never reset, which is not a huge deal but when I paid for the upgraded package I figured that would be done as well. Not terrible but, unsure if I will go back.
I got great service here. I got great service here. Would recommend to friends and family. Quick and easy. Appreciated the value of my time
Thanks for the great vehicle in my Ford Explorer! Thanks for the great vehicle in my Ford Explorer! The staff was exceptional and the support after has been outstanding! David
Very satisfied My salesperson Naja was enjoyable to work with, ws able to meet my needs and get the deal done. The purchase process was easy and seamless. I would definitely buy again from Naja and Tenvoorde Ford. It was well worth the drive to St. Cloud . Thanx Naja
Like the car we purchased, just don’t understand why they Like the car we purchased, just don’t understand why they always find something wrong, when we bring it in for a oil change, maybe they sold us a lemon
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
I was hoping to have a good experience with this I was hoping to have a good experience with this dealership and it did not turn out that way. I had asked for 2 key fobs for my truck at least 3 times with my salesman during before I bought the truck. I was told they may show up on his desk I kept asking and kept getting excuses. When I picked up the truck I asked for the 2nd fob and again was told it may show up on his desk. I was never told it was not going to be included. I stopped in a week after I took the vehicle and as... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Maintenance they did fixed nothing. Maintenance they did fixed nothing. Transmission is still doing the same thing. I am done!
Business response:
Loren, we understand your frustration and are following the Ford procedures and process to repair your vehicle. Ford requires that we first do a reprogram and relearn of the transmission which is different than a maintenance. There are more steps in the repair process from Ford that we need to follow since step 1 did not work. Mike will be in touch with you about what do to moving forward. We want the problem fixed immediately for your truck as well but we have to follow Ford’s repair process for this issue. If you would lik... read more
East to schedule service. East to schedule service. Department was closed before advertised time leaving us to figure out where to go.
Business response:
Thank you for your feedback. We’re sorry to hear the service department closed earlier than expected and caused inconvenience. This is not the experience we want for our customers. We appreciate you bringing this to our attention and will work to prevent it from happening again.
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,697 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:30 a.m.