This profile has been claimed by the business owner or representative.
Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great person to work with. Great person to work with. Very professional, efficient, and easy to work with and good at his job.
Business response:
Thank you, Maggie! We appreciate your feedback and are thrilled to hear that you had a great experience working with our team. Providing professional and efficient service is what we strive for, and we're glad to have met your expectations. If you need anything else in the future, don't hesitate to reach out.
My salesman was not very informative or helpful. My salesman was not very informative or helpful. More interested in selling the vehicle instead of gaining a new customer
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon
They were friendly and when I said there was an issue They were friendly and when I said there was an issue with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in my car. They also have the convenience of picking the vehical up and servicing it and returning it. That is such a great service for working people. Thanks for Awesome service!
Business response:
Thank you for your feedback! We're pleased to hear that our team was able to address the issue with your backup camera promptly and efficiently. We appreciate your kind words and are glad we could provide you with awesome service. If you need anything else, please don't hesitate to reach out!
Berry is an outstanding service rep for Tenvoorde. Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect.
Business response:
Thank you for your kind words, we're delighted to hear that Berry has consistently provided outstanding service to you at Tenvoorde Ford. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.
I have been buying from Dan Larson for years. I have been buying from Dan Larson for years. He is easy to work with and always does a great job!
Business response:
Thank you for your continued loyalty, we truly appreciate it! We're delighted to hear that Dan Larson consistently provides you with a great experience. Making the car-buying process easy and delivering excellent service is what we strive for. We look forward to serving you for many more years to come!
After a mix-up in scheduling, Mike went out of his way to After a mix-up in scheduling, Mike went out of his way to make sure I was happy
Business response:
We apologize for any scheduling mix-up, and we appreciate your patience. We're pleased to hear that Mike went above and beyond to ensure your satisfaction. At Tenvoorde Ford, customer happiness is our priority, and we're grateful for the opportunity to make things right. If you have any further concerns or questions, please feel free to reach out.
A couple months ago I had our 2016 Escape in for service A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and cove... read more
Business response:
Thank you for sharing your experience, Randy. We're sorry to hear about the difficulties you encountered with your extended warranty provider, but we're glad that Craig and the team at Tenvoorde Ford were able to step in and assist you. We appreciate your understanding and thank you for your continued support. If you have any further questions or concerns, please don't hesitate to reach out to us.
Barry is an outstanding service rep for Tenvoorde! Barry is an outstanding service rep for Tenvoorde! He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer.
Business response:
Thank you for your kind words, Erin! We're thrilled to hear that Barry has provided you with outstanding service. We appreciate your feedback and look forward to serving you again in the future!
justin did a great job explaining the service that was justin did a great job explaining the service that was needed, and the service was completed promptly
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,895 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 5:00 p.m.