Star Ford

Debra M. 

on Yelp

2 years ago

I had my first experience in Service department today and it was great! This is where I will be having my new Bronco Sport serviced for the years to come and my first impression was terrific. I ordered a part from their parts department where Francisco helped me out. Then I went to service and Sam greeted me (along with another friendly gal) but Jose was "the man." Applied my bumper protector with skill and in under five minutes. It was nearing the end of the day so maybe I just got lucky, but this whole experience for a fir... read more

Richard M. 

on Yelp

2 years ago

We went to just look and drove off on a great SUV. They offered a reasonable offer, tricked it a little and had a great deal. Vernon was very straight forward, we didn't feel pressured or that we were taken advantage of. Conrad explained the documents in detailed and got a great warranty. Vernon, thank you for the wonderful experience, we highly recommend you. Richard & Angie. 

Jesse A. 

on Yelp

2 years ago

Martin over at Star Ford service has been nothing but helpful towards my services for my Ford Bronco. Whatever I need he's able to take care of it. If there's something that they currently don't have in stock he'll give me a date when they will and gets everything done quick! Thanks again for being great Martin! 

ophelia c. 

on Yelp

2 years ago

I had to return a leased car near Star Ford, and while in there, I inquired about deals for a new lease. No deals and the GM sat me down and said, "This deal is good only for today, I will not offer it once you walk out". That's gaslighting. I replied, "I will think about it." Since when is a deal made, and you have to decide right there and then? And the tone of his voice was, "Hey lady, I know what you need, and you don't or can't think for yourself". I walked over to Star Ford and got the best deal on the last day of th... read more

Gilbert M. 

on Yelp

2 years ago

One of the best car buying experiences I've had in a long time. Unlike other dealerships where salesmen are hassling you as soon as you hit the lot, the folks at Star Ford were laid back and easy to talk to. I was in the market for a hybrid truck but when they did not have the model I wanted, I walked away without any issue. That spoke volumes because usually most salesmen try and undercut you and sell on something else where they can make commission on. I returned later that day (after going to four other dealerships) a... read more

Tanya M. 

on Yelp

2 years ago

Took our car in for routine maintenance, oil change and such. Turns out I needed an engine cleaning because they found rodent droppings . So, I scheduled the cleaning for the next day. They came and picked up the car, cleaned the engine and brought it back. Amazing! Then, about a month later I needed a new battery (they recommended it during the routine maintenance, but I said no). Their guys came out as scheduled and brought me a new battery! I absolutely love this service. I love that service. They are the best. 

Buddy L. 

on Yelp

3 years ago

Took my car in for service Saturday morning and got the The works special. Sam Davis was my service advisor. She was friendly, cordial and professional. It is the way every service advisor should be. The dealership itself is upscale and the coffee is delicious. Having been to many dealerships for service, the check in process is quick and smooth. 

Ervin S. 

on Yelp

3 years ago

I have a ford e250 propane which broke down and I had to get it repaired. Being a propane vehicle, Star ford and I had to work with the 3rd party company that converted the e250 into propane which took a long time due to understaffing of that company and the shipping times but the dealership representative who helped me was martin Magallanes. He was constantly on top of it calling that company to help with the inspection and get the part for me so it wouldnt take too long to get my e250 back. If you need someone reliable to ... read more

Collin M. 

on Yelp

3 years ago

Amy Blank is the girl to go to if you need anything done in there service department!!!! If I could leave her over 5 stars I would. So far I've brought my mustang to see her twice and she has treated me like a VIP BOTH TIMES. I texted her personal line the second time to make the appointment instead of calling . Much easier. And she was very responsive. I will be back Star Ford!