This profile has been claimed by the business owner or representative.
Romeo Chevrolet Buick GMC, LLC
- Car Dealers
- Lake Katrine, NY
About this business
Location details
1665 Ulster Ave, Lake Katrine, NY, 12449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had been looking for a truck for a while and with a little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadler who was amazing to deal with. She got me in a brand new 2023 Chevy 2500 custom in a couple days! She is very pleasant to deal with and I highly recommend anyone to go through her for there next purchase! Definitely going to go though her for me next purchase.
Business response:
Hi Kyle, We are thrilled to hear that Ashley was able to get you into your new custom 2023 Chevrolet 2500 so quickly! It is so good to hear that she provided you with amazing service during your experience. We will be sure to pass along your kind words to her! Thank you for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again soon!
Our salesperson, Ashley Sadler, helped us get into a 2022 Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we dealt with Romeo, and we plan to in the future, even though we live 3 hours away... They're THAT GOOD!!! Thank you, Romeo, and Ashley Sadler, too!!!
Business response:
Hello Elaine, we couldn’t be happier that Ashley provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you again for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again.
The sales staff in this dealership are dishonest and misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more and then telling you his hands are tied. If you want a good deal from an honest dealer run far run fast to any other dealer on the planet
Business response:
We understand this is regard to Paul's purchase and we apologize that you feel that way. Prior to us seeing this review, the sales manager reached out to Paul and the issue has been addressed and resolved.
Another amazing experience with Ashley Sadler and Jon Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and we have never had a bad experience. This last time was for my mom who needed replace a totaled vehicle. Completely unexpected and yet Jon and Ashley made the experience smooth and easy. They worked tirelessly to help my mom get into a brand new vehicle. I cannot say enough positive words about the "family" atmosphere they sho... read more
Business response:
Hello Bobbie-Jo, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!
I have purchased 4 very expensive vehicles from romeo the latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care for a number of problems I was told to come pick the truck up as it was all repaired well its not 2 of the major reasons it was in for still remain I have been complaining about these 2 issues basically since ithe truck was new they can't fix it their mechanics are completely incompetent joe I have purchased my last vehic... read more
Business response:
Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.
Excellent dealership to work with! They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and provide options for vehicle choices. I highly recommend this dealership. Troy Chadwell was the sales rep.
Business response:
Hi, we are so happy to read such a great review about Romeo Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased a 2019 Buick with moderate mileage this past spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I showed interest in Brady would have to go inside to check the price and would come back and tell me the car wasn’t available. Made know sense. Finally i am shown a car that was available. I was hot tired and just wanted out. Steve sold me an extended warranty for $3200. He told me that it was a good idea in case of costly repa... read more
Business response:
Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.
I purchased a beautiful 2014 Cadillac in 2018 and an premium warranty. I’ve had a few minor problems over the years but they were always taken care of promptly and courteously. A special thank you to Miquel Laroque for his diligence in explaining what was wrong and letting me know what the cost would be. Very nice staff !
Business response:
Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!
Iam still having nothing but problems with the leaks inside my vehicle they charged me a lot of money to replace one of the moon roof glass and it’s still leaks I will not be bringing the car back to them so they can charge me more money it’s a waste of time I do not recommend anybody to this place
Business response:
Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.
Frequently asked questions about Romeo Chevrolet Buick GMC, LLC
How is Romeo Chevrolet Buick GMC, LLC rated?
Romeo Chevrolet Buick GMC, LLC has a 4.6 star rating with 3,527 reviews.
When is Romeo Chevrolet Buick GMC, LLC open?
Romeo Chevrolet Buick GMC, LLC is closed now. It will open at 9:00 a.m.