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Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/businessupport2486 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now
RecommendedYour page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying yo... read more
I have had limited interactions with Price Toyota over the years, but I will say that no amount of terrific work they do at their Collision Center makes up for the amount of chaos and wringers they put customers through, literally. I was involved in a motor vehicle accident on July 15th. The vehicle had eventually been transferred to the Price Toyota Collision Center as I entrusted them to complete the repairs my Insurance Provider ultimately agreed were doable as the vehicle was not deemed a total loss. I have had nothing... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
RecommendedToyota has lost a 20 year customer we had bought two cars that we kept on leases for 20 years this is the last one. my driver side mirror got damaged in the car wash. that part isn't their fault. however when I went there on Tuesday and waited an hour and a half they told me they ordered the wrong part so they tried to let me go with half the mirror. still missing. so I had to make the appointment for 7:00 on Friday morning because I have to get my daughter from college 5 hours away. wait another hour and a half and they tel... read more
Business response:
Hello Steven, we appreciate your honest feedback and thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service and its disappointing to see your experience with us was less than satisfactory. Please reach out to Marissa Curti at 302.395.7541 at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.
Don’t trust them or their pricing tactics/strategies! They are very rarely the best value and the CFO made it clear to me that is not their objective. I’ve ended up going elsewhere 5 times in the past 15 years and getting a better deal that I felt more comfortable with. So if you don’t look for the best value and the most fair price this is the place for you. Be careful and do your homework on the actual value of the vehicle before committing to purchase a used vehicle from them! Check actual sold vehicle prices from the tri... read more
Business response:
Hello Heather. At Price Toyota, we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. As we stated, our policy is to provide value in our pricing strategy based on condition of the vehicle, maintenance and accident history as well as current listing prices for similar vehicles based on the previously mentioned attributes. Some times that does mean that we will not be the cheapest price out there versus the same year make and model. I’m sure that you can appreciate the fact that a vehi... read more
Called ahead to confirm a vehicle was available and schedule a test drive. While driving to see it, they allowed a walk in customer to test drive and purchase. They did not call me, and allowed me to drive the whole way there. Once there they quickly said it was being sold. Had to call the manager later to get an apology. Incredibly shady business practice. No quality dealership operates like this. Good dealerships put notes in the system stating that a client is coming in to see car. Go elsewhere—there are better Toyota de... read more
Business response:
Ben, We sincerely apologize for the inconvenience you have experienced. When you have an opportunity, please reach out to Chris Earley, our General Sales Manager, at (302) 322-8600 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Buyer beware. They do not honor warranties and will lie to get you into a car then turn their backs on you. The also purposely do not document visits so they can deny that you brought it in with a problem later. I brought my highlander in not even 1 month after buying with transmission issues and they refused to fix it. Like them up on the bbb website and you can see many 1 star reviews. They will screw you the second they can.
Business response:
Jared, We regret to hear that your experience with us was not a positive one. Please reach out to Chris Earley, our General Sales Manager, at (302) 322-8600 when you can so we can address this situation directly. Thank you and have a great day.
These people are nothing but liars. We were told by Charlie when we bought our 2020 Toyota in April of this year we had a new car battery. So tell me why it’s now October and the battery is dead? When I called to get this covered under the warranty it’s not covered? Then all of a sudden we’re being told they don’t change the batteries on cars but when it was tested it was in outstanding condition? So either they lied then or they’re lying now. Either way Charlie & Tim are liars and will tell you whatever you need to hear to ... read more
Business response:
Rachel, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to Chris Earley, General Sales Manager, at (302) 322-8600 when you can so we can address this situation directly. Thank you and have a great day.
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 2,789 reviews.
When is Price Toyota open?
Price Toyota is open now. It will close at 5:00 p.m.