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Price Toyota

4.4
  • New Castle, DE

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Location details

168 N DuPont Hwy, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,789 reviews
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John Aneel's profile image
John Aneel 
4 years ago

DONT BUY CAR FROM THIS PLACE. Headlight was messed up when I bought the car and was told it will get fixed and just wait for the appointment . No one called for the ongest time and then I called back few months later and I was told by the manager that they will cover it but wait for them to schedule me an appointmen. NO call again. called back again and got appointment scheduled and this time when I showed up to the appointment I was told they are not going to cover it because it’s too late now. Could have told me that on a ... read more

Business response:

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at (302) 322-8600 to let us know how we can do better. 

Pichito HalaMadrid's profile image
Pichito HalaMadrid 
4 years ago

hace 1 díaNUEVO Bad service I coming with a drivable car for diagnostic after $2000 diagnostic cost I decided to get my car back and just pay the $120 for diagnostic costs them when I tried to drive my car was broke can't be driveable so I have to tow and pay 100 from my pocket looks like they broke my car on purpose to make me fixed there never back there is many other Toyota dealers in Delaware not recommended price toyota service 

Business response:

We want to sincerely apologize for your negative experience with us, however, we'd like to learn more about the situation. We want to make things right. Please contact us at (302) 322-8600 and we will get back to you promptly. 

Joe C Fox's profile image
Joe C Fox 
5 years ago

ish I could give zero stars Had a deal to sell my car to them. No paperwork ready even though I called multiple time to prepare, gave them all my paperwork prior to coming in. Asked wht the procedure was since I wasn't buying a car from them. Was told sign some papers give us the keys and walk out with a check Then they tried to reduce the price. Once we got all the numbers straightened out the expected me to sign power of attorneys, give permission for the title to be sent directly to them after the payoff, give them the ve... read more

Brandyn Gill's profile image
Brandyn Gill 
5 years ago

Purchased a Toyota Tacoma TRD Pro brand new with 28 miles on it near closing time which was at 8pm. I was in a rush and was very excited to be purchasing my first brand new vehicle as I had started a new job a few months prior. Got all of the paperwork done, drove the truck off of the show room floor, and got it home to find my back seats had indentations in the rear passenger seats and rear of the driver seat from neglect from workers at Price Toyota. Spoke with Jamar Campbell (service manager or at least that's what he cal... read more

Vitalina  Soroka's profile image
Vitalina Soroka 
5 years ago

I brought my brand new 6 month old car for a maintenance and when I got home right after it I found a HUGE scratch all over my car from the front headlight to the end of back door. I took a pictures, where they can see date and time I took them, I came there the next day and they were going to “watch the cameras”. I had to come one more time so they could check it out again. Later they called me and said that it it not their fault. Do you have cameras above each tech????? I WOULDN’T DO IT TO MY OWN CAR!!!! THEY scratched it ... read more

Jessica Pennyworth's profile image
Jessica Pennyworth 
5 years ago

I would avoid this dealer. The sales manager Trevor was very unprofessional. I saw a car online and when I went into the dealership he tried to add $500 to the price that is listed on their website. He refused to lower the price. If I was a man, I think he would have treated me differently. This is sad, since I was ready to buy that car. 

Julie Vandegrift's profile image
Julie Vandegrift 
5 years ago

Brought my truck for 30k mile service. They asked to keep it because of a tsb to change the third brake light. They dented and scratched my truck around the light and damaged the inside and left the headliner smudged with finger prints. The service tech lied and said it was already there. I have dash cam video of them laughing about the damage and speeding my truck through their parking lot. It took another week to repair the damage. Jamar Campbell ,service manager, did not keep in touch as promised, called me on the Friday ... read more

Lina Yasin's profile image
Lina Yasin 
6 years ago

They will rip you off, waste your time/money, give you attitude and blame you for everything. Dont waste your time, go somewhere else. 

James Abbott's profile image
James Abbott 
6 years ago

Another rip off the consumer company!! dont trust them!! 

Frequently asked questions about Price Toyota

How is Price Toyota rated?

Price Toyota has a 4.4 star rating with 2,789 reviews. 

When is Price Toyota open?

Price Toyota is open now. It will close at 5:00 p.m.