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168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service for this unexpected need for tires was good, but I realized after the fact that I did not ask if some tires could be repaired (nail in each tire) and thus I may not have needed 4 new tires. The car felt good on a recent trip to Maryland.
Business response:
It sounds like you had a pleasant experience with us! Your low star rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to Marisa Curti at 302.395.7541 at your earliest convenience so we can understand how we can better serve you moving forward.
The service did not fixed the issue. When you turn left or right it makes a horrible screeching noise during the turn. This needs to be fixed. We have not own this car for more than a year.
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact Marisa Curti at 302.395.7541 so we can work towards a resolution. We look forward to hearing from you.
No happy for the services
Business response:
We regret to hear that your experience with us was not a more positive one. If you'd be willing to provide more feedback, please reach out to Marisa Curti at 302.395.7541 so we can assist you further.
Long wait for service, without any information from my service consultant.
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to Marisa Curti at 302.395.7541 so we can work towards a resolution.
have to take it back for service
I bought my car only 1 month ago and have already had to take it in for service 3 times. The Service Keyless Starter Engine Light still comes on.
Never made it in. Sat 4 days. Called Monday at 745 told me it was going in for oil change I arrived around and it never got in.
Bad service. they did not do what i asked
poor and rule service attendance.
Price Toyota has a 4.4 star rating with 4,564 reviews.
Price Toyota is open now. It will close at 9:00 p.m.