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Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service appeared to be ok, but the service rep took some liberties I didn't like. She rejected some services without my approval. She should have talked to me and advised me before she declined the services.
Business response:
It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to Marrisa Curti at 302.395.7541 when you have a chance. Thank you, and we look forward to hearing from you.
It is a Rav 4 hybrid not scion we have and we are very happy with the car and the service Matt has guided us through.
Business response:
We apologize for the incorrect vehicle being listed for you. We regret to see your low star rating and would like to address any other concerns you may have. Please reach out to Marrisa Curti at 302.395.7541 at your earliest convenience so that we may assist you further.
Bad service with over charge!
Business response:
We regret to hear that you are displeased with your recent experience with us. If you'd be willing to provide more feedback, please reach out to Marrisa Curti at 302.395.7541 so we can assist you further.
Did not fix the issue and over charged for parts and labor. Will not be returning
Business response:
It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to Marrisa Curti at 302.395.7541 when you have a chance. Thank you, and we look forward to hearing from you.
It's not a Scion, duh. I don't know why you list all my maintenance as a Scion when clearly it's a Camry XLE. You would have gotten a 5-star review otherwise. You may want to change that in the maintenance records. Thank you
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience. Please reach out to Marissa Curti at 302.395.7541 and we can get this corrected!
We took the car in because when you are out in hot weather with the AC on, all is OK but when you stop at a store with a passenger still in the car and with the motor running, the AC output ceases to circulate cool air and after 5-6 mins it is noticeably warmer inside the car. This happens regardless of AC settings on the instrument panel! This is not explained in the owners manual nor was it mentioned when we bought the car. I/we will not be getting another Toyota!
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described with your AC. We would like the opportunity to address your concerns. Please reach out to Marrisa Curti at 302.395.7541 when you have a chance. Thank you, and we look forward to hearing from you.
They did not fix the problem the first time I brought my car in for repair. I had to come back again for the same problem and paid more.
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described. We hope you are willing to give us another chance. Please reach out to Marrisa Curti at 302.395.7541 so we can work towards a resolution.
Service tech was very informative and friendly. Maintenance was completed in a very timely manner.
Business response:
It sounds like you had a pleasant experience with us! Your low star rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to Marrisa Curti at 302.395.7541 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Everything was good until the end. It took a long time to pay for my service and get my car back.
Business response:
Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you would like to discuss your experience further, please reach out to Marrisa Curti at 302.395.7541.
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 4,564 reviews.
When is Price Toyota open?
Price Toyota is open now. It will close at 9:00 p.m.