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168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service was not good. After paying for my car for pick-up no one in the Service Area nor my car. I had to go back in side and let the personnel at service counter know what was going on. Someone came out took a look and couldn't believe it. When she managed to locate the technicans they marched out all together. Everyone was on break at the same time. Not good service.
They put me in their service schedule the same day. Was not really happy regarding the cost of the service performed and the way the service order was written up.
Never found the problem with my Ford
The coupons they provided were not working and nobody bothered to contact a manager to fix the problem so that the coupons were honored. The service was provided to my 18 year old son who didnt know to request a manager
How was my experience? Absolutely one of the worst customer service experiences Ive had in my life. So awful to the point where Price lost a nearly 15 year, loyal customer as a result of poor management and angry, untrained staff. Im still waiting for a call back from Guy Weiner. If I could end my lease now and take my business to Newark Toyota, I would. My original salesman passed away (Larry) who always made sure I was taken care of. Price Toyota has changed.
Fast and thorough but they send never ending requests for ratings reviews. Very annoying even after I unsubscribe.
Horrible Experience! Dont go there.
Service department is great. The sales dept experience was not fun. I declined buying a vehicle from them in the used car section.
They broke my car on purpose to make me fix there never back there go to other toyota dealers in Delaware
Price Toyota has a 4.4 star rating with 4,564 reviews.
Price Toyota is open now. It will close at 9:00 p.m.