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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Grandma's New Car Grandma needed a new car for a long time. She went test driving the Rav 4 and had decided to go for it, but not without a lot of moral support, this was a big decision at her age, in her 80's. Our salesman "Sarge" was very accommodating and made our experience easy and pleasant. Thank you.
Business response:
Congratulations on your new purchase! I hope your grandma is enjoying her newRav4. It’s wonderful to know that you feel confident in your decision to choose Preston Toyota, as your dealer. Sarge is an asset to our dealership and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Stephanie Bates Cus... read more
I contacted the dealership about a truck I viewed online. My initial contact was Jaime. He was courteous and extremely willing to help. I then dealt with Danny. He went above and beyond to get me the truck I wanted and make sure everything went flawless. The truck was exactly as described and at a great price. He was in constant contact with me and always answered a phone call or returned an email immediately. I would recommend this dealership to anyone looking for a vehicle. Thank you for making a vehicle purchase so enjoya... read more
Business response:
Thank you for taking the time to write this review! It is great that our sales team was able to provide exceptional customer service. We always appreciate customer feedback, and it is great that we were able to promptly attend to all of your needs. We highly value your recommendation, and please call with any questions. Sincerely, Stephanie Bates Customer Service Manager
Overall, I am very pleased with the GTI that I purchased. The more I drive it, the more I like it. I was disappointed in the low trade-in value that they offered me on my Pontiac, and they did not negotiate from their original sales asking price due to the high mileage of the vehicle, as I had hoped they would. But they processed me through Financing very efficiently, and I would probably recommend Preston Motors to others in the future.
Business response:
Congrats on the new GTI! I am thrilled to hear that that our team was able to find you a great vehicle and that the financing process was efficient. We thank you for your recommendation and we hope to see you again. Make sure to follow us on Facebook and Twitter for current offers. Sincerely, Stephanie Bates Customer Service Manager
Another great experience of purchasing our 11th Toyota from Preston Motors, and Ricki Ferrari. Ricki mentioned that with the additional of purchase of two more vehicles we will have our personal parking spot at Preston Motors!
Business response:
Thank you for this review and for being a loyal customer! Our goal is to provide the best customer service so that our customers continue to come back, and we are thrilled to hear that you come here so often you need your own personal parking spot! We cannot wait till you next visit with us. Make sure to follow us on Facebook and Twitter for current news and offers. Sincerely, Stephanie Bates Customer Service Manager
I had an enjoyable experience throughout the whole process when buying my 2012 Toyota from Preston Motors! Rory Stewart was top notch, helped and answered any and every question I had. Rory went above and beyond when it came to getting me the fairest price possible. Ive had my fair share of bad experiences when buying a car, so to actually have a great experience is a welcomed change. Sitting here today I can honestly say that this has been far and away the best experience Ive had when it comes to buying a car!
Business response:
jenbarnett77, we're so glad that we were the dealership to change your mind! We're so happy that you are so pleased with the car buying experience at Preston Motors! If you need anything, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
I had relatively less knowledge of purchasing a car and I was initially hesitant to approach a dealer but after doing some preliminary research with the auto dealers I decided to go with Preston motors. I'm so glad to have made that decision. I contacted Rory Stewart and he was absolutely wonderful to talk to and really helpful. I have already recommended Rory to my friends at work who are planning to purchase cars. My 5/5 rating is just a return gesture that was made to me. Thanks
Business response:
We are so glad that you decided to visit our dealership! We're also very happy to know you enjoyed working with us. We love providing great customer service and we're happy to know you appreciated our efforts. Thanks so much for this five-star review. Sincerely, Stephanie Bates Customer Service Manager
My experience with Preston Motors was superb! I initially contacted the dealership on-line to inquire about a specific car they had listed. I was immediately contacted by Nathan Otterbacher. Our contact was frequent and he was more than happy to answer all of my questions about the car. I was then contacted by Ricki Ferrari the sales manage by phone who convinced me to make the hour and fifteen minute drive, so that we could work on a deal. The trip was well worth it! I was immediately met by Mr. Otterbacher and Mr. Ferrari ... read more
Business response:
Welcome to the Preston family, Jennifer! We're glad we provided you with a smooth buying experience! Thanks for the 5 stars! Give us a call if you need anything! Sincerely, Stephanie Bates Customer Service Manager
Rory started working right away to get me into a new car two months after the first one he sold me was totaled. Awesome job!
Business response:
Jodiweisz, thanks for the 5 stars! We'll always put you first! Give us a call if you need anything else! Sincerely, Stephanie Bates Customer Service Manager
Excellent dealership. Also was very pleased with our salesman Rory Stewart who helped us for the purchase of a better gas mileage vehicle. A+++ Will recommend to others.
Business response:
Thank you for the 5 star review! We're so glad we could help you find a vehicle with better gas mileage! If you need anything at all, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.