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1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Tessa gets it done !!!! Excellent service for someone buying a vehicle. My sales person was Tessa Fairburn, who did an outstanding job on getting me my "new" used vehicle !!! She made the experience friendly and not someone just to sell a vehicle to. They make you feel welcome and help you in every way !! I would recommend Tessa and Preston to anyone for a nice car buying experience. I love my 2011 Nissan Pathfinder !! Thanks to all that got the job done!!! And Thank you again Tessa !!!
Business response:
What an enjoyable review to read! It is reassuring to know that Tessa provided you with a hassle-free and welcoming shopping experience. Preston Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Congratulations on your 2011 Nissan Pathfinder! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us ... read more
T Rankin goes the extra mile ! Stopped to look at a car 15minutes before closing on a Friday. Only wanted to look, but T took us for a test drive and helped us make the deal that night. T stayed 2.5hrs late to make the deal and even drove the car to the gas station himself to fill the tank! He was very friendly and professional. He even called in to the shop on his day off to make sure our car was serviced in time since we live far away. I will definitely call him for my next car.
Business response:
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! We will be certain to share your compliments to Tashan. Happy driving! Sincerely, Stephanie Bates Customer Service Manager
Lets make a deal My stepson recently purchased a Corolla from Brandon after dealing for the right price. After I heard of his deal, I went to Preston Motors to talk to Brandon. I asked for that same deal on a different color Corolla. Brandon again worked his magic, I thought he was very professional and knew his job well. I highly recommend Brandon and Preston Motors.
Business response:
Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Brandon was able to gain your trust in our business. We look forward to working with you again! Enjoy your new Corolla! Sincerely, Stephanie Bates Customer Service Manager
Anthony Bailey sealed the deal ! Anthony Bailey was great. My wife and I were pleasantly surprised at his no pressure approach, yet he was eager to answer our questions and offer us a test drive, despite being close to closing time on a beautiful Saturday afternoon. We returned two days later to talk trade in, interest rates, and provide personal information for the loan application. Three days later, we picked up our Toyota Sienna van. Anthony made us feel welcome, and was very interested in our satisfaction with his perfor... read more
Preston is not a typical dealership. Anthony Bailey and the Preston Team went out of their way to make our first experience with Preston one that will have us returning again and again. We felt welcomed, treated respectfully, and the focus of their attention.
Toyota Corolla Purchase Professional and low pressure transaction. Anthony is an asset to the dealership in that he is able to answer any questions on the vehicle and goes far beyond ANY salesperson that we have encountered to make you feel comfortable and confident in your buying decision. We have never purchased a vehicle from Preston Motors, as the last five have been from a local Ford dealership, and were hesitant to change. However, we will return to Preston Motors and Anthony Verone to purchase all future vehicles. Tha... read more
Business response:
Thank you for this fantastic review! Anthony is an asset to our team and I am very pleased to hear that he provided you with a well-informed and pleasant car-buying experience. Congrats on your new Toyota Corolla! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com
My purchase of my "NEW" Toyota Camry at Preston , well to sum it up was GREAT!. My salesmen (Edward Desantis) and Kevin Preston were awesome guys. They listened, they were pushy which made my car buying experience DELIGHTFUL and ENJOYABLE. It gave me a new outlook on buying a car. I would rerecommend anyone looking for a new or used car to visit Preston Auto Group. If you are looking for a Toyota or Chevy see Edward Desantis and/or Kevin Preston. I'm sure you wont be disappoint with your experience. I would also like to add ... read more
Business response:
Thanks for writing this great review and congratulations on your new Toyota Camry! It's delightful to know that Edward and Kevin made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. We appreciate your business and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | ... read more
Made buying experience easy and enjoyable. Anthony Verone did a great job. He took time to listen to what I was interested in, how much I was willing to spend, and understood that my primary goal was to purchase a quality, reliable vehicle for my college-age son, while at the same time helping him establish credit. The entire experience from start to finish was no pressure, no hassle. I would definitely buy another car here and would ask for Anthony.
Business response:
Thank you for your nice review! We're proud to offer our customers a pressure-free and pleasant shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Anthony is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.c... read more
My time is important Happy to buy from no nonsense, knowledgeable people who don't waste your time. I was educated on what I was buying and the value of it and also what my trade in was worth. I was able to very quickly make a deal on the vehicle I wanted.
Business response:
Bruce, thank you for this great feedback! We're thrilled to hear that we could make your car shopping experience so wonderful! Congrats on your new vehicle! Thank you for your business and we look forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.