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Preston Chrysler Dodge Jeep Ram

4.5
  • Car Dealers
  • New Castle, PA

About this business

AutomotiveCar Dealers

Location details

1500 Wilmington Ave #1133, New Castle, PA, 16105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.51,198 reviews
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kmw629's profile image
kmw629 
11 years ago

Great Experience! I went to the dealership to simply browse but I left with a new Toyota RAV4 thanks to the great deal I got from Anthony Bailey. He was so friendly, personable, and helpful which made the experience so easy! Everyone stayed late to make sure that I could take my new car home with me. This is my second new Toyota RAV4 purchase from Preston Motors and I'm sure it won't be my last! I would recommend this dealership and Anthony Bailey to anyone interested in a new car! Thank You! 

Business response:

Congratulations on your new RAV4! I am happy to hear that Anthony was there to assist yo throughout your purchase. He is a great people person and he strives to create a positive buying experience for every customer. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Stephanie Bates Customer Service Manager 

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TiffanyC 
11 years ago

Great first car-buying experience! I went to purchase my first vehicle and took my dad with me. We had the pleasure of dealing with Anthony Verone. He was very knowledgable and willing to get us to our price point all while acting as our advocate. We'll be referring him for sure! 

Business response:

It was a pleasure to read about your first buying experience working with Anthony. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manage... read more

Vinicia10's profile image
Vinicia10 
11 years ago

Great experience So easy to deal with. Friendly & considerate. Fair prices. Ricky Ferrari was my salesman & he is so professional & knowledgeable. I really felt he was working for me. 

Business response:

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ricky was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Sincerely, Stephanie Bates Customer Service Manager 

Happyinpa's profile image
Happyinpa 
11 years ago

Great service! Great service. Very helpful. Tashan Rankin is an exceptional salesman! He stayed late to make sure all our questions were answered! I will recommend thus dealership to friends! 

Business response:

Congratulations on your vehicle! I am happy to hear you are enjoying your purchase. At the dealership, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Tashan was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle. We appreciate your recommendation and we look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to rec... read more

Texas Ranger's profile image
Texas Ranger 
11 years ago

Buyer's Assistant is more like it. Driving away feeling that you got a fair deal and not robbed is a good thing, and that's why I'll be going back to Preston Toyota for my next purchase. The thought of dealing with a car salesman is something that turns a lot of people's stomachs. That is why you WILL enjoy shopping at Preston Toyota. Brandon Ferrari handled my purchase and was more of a Buyer's Assistant than anything. Not once did I feel pushed, forced, or bullied into buying as I have so many other times. He was there to ... read more

Business response:

I sincerely thank you for going out of your way to write this review about the dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Stephanie Bates Customer Service Manager 

niikkayx's profile image
niikkayx 
11 years ago

I just had planned on getting my carwashed.. About 2 years ago, I purchased a Corolla from Danny Torsello at Preston's. He went out of his way to be sure I got what I needed and help me with anything else that he could along the way. He went above and beyond his job as a salesman. He made me feel completely comfortable and confident being a first time car buyer. I had vowed to not buy a car from anyone else again and told others that on a regular basis. When I found out he had moved up the ranking from a salesman, I was sad ... read more

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Danny and Nick were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager 

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jmonk 
11 years ago

Tessa gets it done !!!! Excellent service for someone buying a vehicle. My sales person was Tessa Fairburn, who did an outstanding job on getting me my "new" used vehicle !!! She made the experience friendly and not someone just to sell a vehicle to. They make you feel welcome and help you in every way !! I would recommend Tessa and Preston to anyone for a nice car buying experience. I love my 2011 Nissan Pathfinder !! Thanks to all that got the job done!!! And Thank you again Tessa !!! 

Business response:

What an enjoyable review to read! It is reassuring to know that Tessa provided you with a hassle-free and welcoming shopping experience. Preston Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Congratulations on your 2011 Nissan Pathfinder! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us ... read more

civic09's profile image
civic09 
11 years ago

T Rankin goes the extra mile ! Stopped to look at a car 15minutes before closing on a Friday. Only wanted to look, but T took us for a test drive and helped us make the deal that night. T stayed 2.5hrs late to make the deal and even drove the car to the gas station himself to fill the tank! He was very friendly and professional. He even called in to the shop on his day off to make sure our car was serviced in time since we live far away. I will definitely call him for my next car. 

Business response:

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! We will be certain to share your compliments to Tashan. Happy driving! Sincerely, Stephanie Bates Customer Service Manager 

Happy's profile image
Happy 
11 years ago

Lets make a deal My stepson recently purchased a Corolla from Brandon after dealing for the right price. After I heard of his deal, I went to Preston Motors to talk to Brandon. I asked for that same deal on a different color Corolla. Brandon again worked his magic, I thought he was very professional and knew his job well. I highly recommend Brandon and Preston Motors. 

Business response:

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Brandon was able to gain your trust in our business. We look forward to working with you again! Enjoy your new Corolla! Sincerely, Stephanie Bates Customer Service Manager 

Frequently asked questions about Preston Chrysler Dodge Jeep Ram

How is Preston Chrysler Dodge Jeep Ram rated?

Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews. 

When is Preston Chrysler Dodge Jeep Ram open?

Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.