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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
highlander sales rep , (rick ferrari ) was excellent and professional , tammy did a great job putting the finance package together. seamless transaction with no waste of time. good service and a great deal !
Business response:
Louis, we appreciate you taking time to leave us a great review! We are pleased to hear that Rick and Tammy did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
2013 Honda Accord Sport - Anthony Verone Great experience. Anthony (Salesperson) was very professional, knowledgeable and sympathetic with the process, car and my needs. The negotiations were hassle-free and at the end, I felt both sides received what they wanted. Cortny was able to provide an interest rate better than what I walked in the door with. Lastly, the body shop jumped on my request to remove the mud flaps and did an excellent clean-up.
Business response:
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Preston Toyota, we are determined to deliver professional, hassle-free, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Anthony and Corthy were able to help find the perfect vehicle for you. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Custo... read more
Easy Process Ed did a great job of matching up what I was looking for in a easy manner, even while living several states away and having to communicate on the phone.
Business response:
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Ed was able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
They did it! After weeks of searching for a used RAV4 that fit our needs and our budget, we finally found it through Edward DeSantis. We didn't feel any pressure. He worked with our budget constraints to provide an excellent value purchase. He also worked really hard to answer all of our questions. They've gained a long-term customer, and we live a few hours away!
Business response:
Your fantastic review was quite a refreshing read, Marty! I am happy that Edward provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Preston Toyota. Please feel free to call or stop by if there is anything else w... read more
Ricki Ferrari Excellent Customer service from Ricki. The atmosphere of the whole place was great. Everyone was in a good mood, smiling, and making sure everyone was well taken care of. Ricki went above and beyond to meet my needs. I am now an excited owner of 2015 Chevy Equinox!! :) :)
Business response:
Thank you for taking the time to share your thoughts with us, Kim. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricki went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Preston Toyota await your return. Please let us know how we may be able to help next! Sincerely, Stephanie Bates Customer Service Manager
Ricky was great to work with No hassles and came through with what I wanted! I have bought many cars from Ricky. Car was everything I was looking for. Thanks for a great experience.
Business response:
What an enjoyable review to read! It is reassuring to know that Ricki provided you with a hassle-free and welcoming shopping experience. We're happy to read that you found what you wanted in such a timely manner. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Stephanie Bates Customer Service Manager
ANTHONY VERONE (SALESMAN) WAS THERE TO TEST DRIVE AND THE DEAL WAS GOOD AND THE EXPERIANCE WAS SO SMOOTH , THE FIANANCING STAYED LONGER TO GET THIS DONE, AS WELL AS MY SALESMAN AND WITH IN ONE HOUR I DROVE OUT WITH MY NEW CAR. THANKS ANTHONY YOU MADE A SCARY THING VERY EASY,THANKS TO THE FIANCING DEPT FOR ALL YOU DID TOO.. LOVE MY CAR.....LIKE THE TREATMENT I GET TOO....
Business response:
Your marvelous review means a lot to us, Laura. We appreciate your feedback and are happy to hear that Anthony and our team were able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
salesman Pain free sales process answered all my question.overall very good people. Would recommend them to anyone looking to buy or new or used vehicle. Financing was quick and easy as well.
Business response:
Thank you for taking the time to share with us, Mitch! The goal of the Preston Toyota team is to ensure a painless, easy and enjoyable purchasing process for each of our customers. Thank you for your recommendation as well. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Sincerely, Stephanie Bates Customer Service Manager
Easy process......delivered as promised Purchased 2015 Toyota Highlander XLE FWD and negotiated a great price with Mason over the phone before stepping foot on dealer lot. Better than TMV pricing! Vehicle was not on lot but Mason was able to secure a Blizzard Pearl with black interior that my wife wanted. Also, had financing in place with my credit union but Cortny was able to get me a lower rate by 50 basis points.
Business response:
Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Cortny and Mason were able to help find the perfect vehicle for you. I am very happy to hear about your positive experience at Preston Toyota. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.