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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My new Toyota My Salesman Anthony Varone was extremely helpful. He took the time to listen and go over everything with us. He was not a bit pushy. His honesty with us was essential and the prices discussed about every type of vehicle we were interested in were discussed in full so that we had a clear understanding of all aspects of our purchase. Thank you Preston Toyota for a wonderful car buying experience.
Business response:
Thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Anthony was so positive. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Sincerely, Stephanie Bates Customer Service Manager
The car we wanted with no hassle. We were treated with respect. Our sales person was promoted to another dealership in the middle of our order. We were kept updated and informed of the status of our order throughout this transition. We even upgraded to a different option.
Business response:
Curt, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Stephanie Bates Customer Service Manager
Thans Anthony! My husband and I came up to New Castle (from Pittsburgh) because your dealership had a Toyota 4Runner TRD Pro in stock and we really wanted to look at it. We'd never been to a Preston dealership before, but we would definitely come back! Everyone was so nice and they even stayed open 2 hours late (ahh, I'm sorry!) so that we could get our car home that night. Anthony was very knowledgeable even about the special features in the car. He answered all of our questions thoroughly, but more than that he was extreme... read more
Business response:
Amy, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Preston Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Tammy and Anthony were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Sincer... read more
Excellent the entire staff was very friendly, helpful, and knowledgeable. I liked that one employee I worked with actually owned the car that we were test driving.
Business response:
Thanks for your perfect review, Irish! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager
Easy to work with I would highly recommend Preston Toyota in New Castle, Pa. Brandon Ferrari was friendly, helpful and gave us a pretty good deal. This was my daughters first car and they made sure to get her a payment that fit her budget. They gave us a really good value on the piece of junk trade in we gave them. They also knocked more off of the price with out us even pushing for it. I have had some bad experiences with car dealers over the years and this was not one of them. All in all this was one of the most pain free ... read more
Business response:
Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Brandon is an asset to Preston Toyota and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always h... read more
Great Buying Experience! I had a great experience trading in my car and buying my new Toyota Rav4. Very helpful and friendly! Will definitely do business with again.
Business response:
Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Preston Toyota! If there is anything else we can do for you, just give us a call! We look forward to servicing your future automotive needs! Sincerely, Stephanie Bates Customer Service Manager
highlander sales rep , (rick ferrari ) was excellent and professional , tammy did a great job putting the finance package together. seamless transaction with no waste of time. good service and a great deal !
Business response:
Louis, we appreciate you taking time to leave us a great review! We are pleased to hear that Rick and Tammy did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
2013 Honda Accord Sport - Anthony Verone Great experience. Anthony (Salesperson) was very professional, knowledgeable and sympathetic with the process, car and my needs. The negotiations were hassle-free and at the end, I felt both sides received what they wanted. Cortny was able to provide an interest rate better than what I walked in the door with. Lastly, the body shop jumped on my request to remove the mud flaps and did an excellent clean-up.
Business response:
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Preston Toyota, we are determined to deliver professional, hassle-free, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Anthony and Corthy were able to help find the perfect vehicle for you. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Custo... read more
Easy Process Ed did a great job of matching up what I was looking for in a easy manner, even while living several states away and having to communicate on the phone.
Business response:
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Ed was able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.