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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Good Dealership! John Setzer is a great guy! Was not pushy at all. Very helpful! Would definitely recommend him!!! Also we were treated very kindly, and Preston is a dealership I would for sure go back to in the future!
Business response:
Jerry, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! John is a great people person and he strives to create a positive buying experience for every customer. We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager
Best Dealership! Rick Ferrari sold me my most recent car. I would not deal with anyone except him. He went far and beyond in making my shopping experience the absolute best and I love my new car! Thanks Rick!
Business response:
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricki went above and beyond for you; it is just an example of why he is such a great asset to our team. Thank you again and hopefully we get to see you again! Sincerely, Stephanie Bates Customer Service Manager
The perfect fit! My newly leased Toyota RAV4 came as a complete shock to me. I explained what I was looking for and Danny put hooked me up with the RAV4. I fell in love with the vehicle and the experience was seamless and exciting. It was a spur of the moment purchase that I normally don't do and yet I couldn't be more pleased!
Business response:
Thank you for taking the time to write about your experience with us and congratulations on your new Rav 4! I am so happy that Danny was able to help find the perfect vehicle for you. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. . Sincerely, Stephanie Bates Customer Service Manager
Buying long distance from Michigan; best experience ever Buying my 2014 Toyota FJ Cruiser from Preston Motors was without a doubt the best retail experience I have ever had, ever, for anything. I live in Southeast Michigan and had previously attempted to buy a green 2014 FJ without success through my lackadaisical local dealer. When I found the car I wanted online and contacted Mason at Preston, he was quick to respond and quickly worked out a deal over email. I arranged to fly in to pick up the car, but due to weather had t... read more
Business response:
Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear that you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager
Ford Escape 2008. Excellent experence. Will be back.. Very professional, caring, I will be back.. I purchased a 2008 Ford Escape. The only problem with the SUV. The blower motor only works on high. Waiting too hear back from dealership too correct problem. Overall experience was great. Thank You. Robert Sellers
Business response:
Robert, it is wonderful to hear that our staff at Preston Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and please let us know if there's anything else we can do for you. Take care! Sincerely, Stephanie Bates Customer Service Manager | 718-507-5000 Ext. 271 | bbenstock@msn.com
Very satisfied with Preston I'm very satisfied with the sales process at Preston and the work done by Dave Lizanich to get us into the vehicle we desired. Although I find it a bit irritating that I have to register for yet another worthless website just to leave a review.
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Dave was able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
Preston Motors Review Very satisfied with my new car buying experience. No pressure on buying this or that model. The Toyota Camry we bought is the perfect fit for both my wife and myself. I was so happy with the new Toyota we bought, my wife bought me a 2008 Chevy SS I spotted online. Thanks again
Business response:
Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that our staff were able to provide you with the pressure-free and knowledgeable service that Preston Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Stephanie Bates Customer... read more
After sale costs All was good. Only thing I would hesitate about is the high fees after the sale. Everyone said could not be helped, but, of course, that is not correct. They could not help it but the dealership could. $250.00 is the top it should have been. It was $378.00. Felt a bit, "Ripped off" by that.
Business response:
Thank you for sharing your experience with us. We work hard to make sure our guests have a wonderful experience and we apologize if some aspects of your prior visit with us have not been up to your expectations. I wholeheartedly apologize as well if you feel like you were overcharged. We try to make sure to satisfy every customer and take their time very seriously. I am committed to mending this situation. Please contact me at your convenience so that we can resolve the issue. Sincerely, Stephanie Bates Customer Service Mana... read more
Awesome Bought a used Tacoma ---- The best experience I have ever had buying a car. They are there to help YOU not themselves. I will recommend them to everyone I know. THANK YOU John and Tammy!.
Business response:
We appreciate you taking time to leave us a great review! We are pleased to hear that John and Tammy did a great job in assisting you in your purchase. It was a pleasure to assist you. We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.