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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They did it! After weeks of searching for a used RAV4 that fit our needs and our budget, we finally found it through Edward DeSantis. We didn't feel any pressure. He worked with our budget constraints to provide an excellent value purchase. He also worked really hard to answer all of our questions. They've gained a long-term customer, and we live a few hours away!
Business response:
Your fantastic review was quite a refreshing read, Marty! I am happy that Edward provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Preston Toyota. Please feel free to call or stop by if there is anything else w... read more
Ricki Ferrari Excellent Customer service from Ricki. The atmosphere of the whole place was great. Everyone was in a good mood, smiling, and making sure everyone was well taken care of. Ricki went above and beyond to meet my needs. I am now an excited owner of 2015 Chevy Equinox!! :) :)
Business response:
Thank you for taking the time to share your thoughts with us, Kim. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricki went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Preston Toyota await your return. Please let us know how we may be able to help next! Sincerely, Stephanie Bates Customer Service Manager
Ricky was great to work with No hassles and came through with what I wanted! I have bought many cars from Ricky. Car was everything I was looking for. Thanks for a great experience.
Business response:
What an enjoyable review to read! It is reassuring to know that Ricki provided you with a hassle-free and welcoming shopping experience. We're happy to read that you found what you wanted in such a timely manner. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Stephanie Bates Customer Service Manager
ANTHONY VERONE (SALESMAN) WAS THERE TO TEST DRIVE AND THE DEAL WAS GOOD AND THE EXPERIANCE WAS SO SMOOTH , THE FIANANCING STAYED LONGER TO GET THIS DONE, AS WELL AS MY SALESMAN AND WITH IN ONE HOUR I DROVE OUT WITH MY NEW CAR. THANKS ANTHONY YOU MADE A SCARY THING VERY EASY,THANKS TO THE FIANCING DEPT FOR ALL YOU DID TOO.. LOVE MY CAR.....LIKE THE TREATMENT I GET TOO....
Business response:
Your marvelous review means a lot to us, Laura. We appreciate your feedback and are happy to hear that Anthony and our team were able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
salesman Pain free sales process answered all my question.overall very good people. Would recommend them to anyone looking to buy or new or used vehicle. Financing was quick and easy as well.
Business response:
Thank you for taking the time to share with us, Mitch! The goal of the Preston Toyota team is to ensure a painless, easy and enjoyable purchasing process for each of our customers. Thank you for your recommendation as well. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Sincerely, Stephanie Bates Customer Service Manager
Easy process......delivered as promised Purchased 2015 Toyota Highlander XLE FWD and negotiated a great price with Mason over the phone before stepping foot on dealer lot. Better than TMV pricing! Vehicle was not on lot but Mason was able to secure a Blizzard Pearl with black interior that my wife wanted. Also, had financing in place with my credit union but Cortny was able to get me a lower rate by 50 basis points.
Business response:
Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Cortny and Mason were able to help find the perfect vehicle for you. I am very happy to hear about your positive experience at Preston Toyota. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Stephanie Bates Customer Service Manager
Good Dealership! John Setzer is a great guy! Was not pushy at all. Very helpful! Would definitely recommend him!!! Also we were treated very kindly, and Preston is a dealership I would for sure go back to in the future!
Business response:
Jerry, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! John is a great people person and he strives to create a positive buying experience for every customer. We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager
Best Dealership! Rick Ferrari sold me my most recent car. I would not deal with anyone except him. He went far and beyond in making my shopping experience the absolute best and I love my new car! Thanks Rick!
Business response:
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricki went above and beyond for you; it is just an example of why he is such a great asset to our team. Thank you again and hopefully we get to see you again! Sincerely, Stephanie Bates Customer Service Manager
The perfect fit! My newly leased Toyota RAV4 came as a complete shock to me. I explained what I was looking for and Danny put hooked me up with the RAV4. I fell in love with the vehicle and the experience was seamless and exciting. It was a spur of the moment purchase that I normally don't do and yet I couldn't be more pleased!
Business response:
Thank you for taking the time to write about your experience with us and congratulations on your new Rav 4! I am so happy that Danny was able to help find the perfect vehicle for you. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. . Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.