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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Rick Ferrari was excellent in assisting me with my new car purchase. I am an old man and was nervous about this purchase. Thank you.
Business response:
Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Rick was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager
Rockin Rolla Corolla! Rick is the best! The staff was excellent! The family enjoyed the experience very much! We will return in the future! Thanks again Preston Motors!
Business response:
Thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. I am very glad that Rick was a great help to you. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again and your family in the future! Sincerely, Stephanie Bates Customer Service Manager
Excellent New Car Shopping Experience We were approached in the parking lot by a friendly sales person and he led us to the floor model. From there on he continued to do whatever he could to make this a good shopping experience. He offered us coffee, and ect. He spent time in going over the features of the car. He was very attentive to our questions with short concise answers. He gave us time to talk privately and then took us through the buying experience. He continues to offer us anything to make us comfortable. I would re... read more
Business response:
Thanks for this great review! Ricki truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Stephanie Bates Customer Service Manager
Grandma's New Car Grandma needed a new car for a long time. She went test driving the Rav 4 and had decided to go for it, but not without a lot of moral support, this was a big decision at her age, in her 80's. Our salesman "Sarge" was very accommodating and made our experience easy and pleasant. Thank you.
Business response:
Congratulations on your new purchase! I hope your grandma is enjoying her newRav4. It’s wonderful to know that you feel confident in your decision to choose Preston Toyota, as your dealer. Sarge is an asset to our dealership and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Stephanie Bates Cus... read more
I contacted the dealership about a truck I viewed online. My initial contact was Jaime. He was courteous and extremely willing to help. I then dealt with Danny. He went above and beyond to get me the truck I wanted and make sure everything went flawless. The truck was exactly as described and at a great price. He was in constant contact with me and always answered a phone call or returned an email immediately. I would recommend this dealership to anyone looking for a vehicle. Thank you for making a vehicle purchase so enjoya... read more
Business response:
Thank you for taking the time to write this review! It is great that our sales team was able to provide exceptional customer service. We always appreciate customer feedback, and it is great that we were able to promptly attend to all of your needs. We highly value your recommendation, and please call with any questions. Sincerely, Stephanie Bates Customer Service Manager
Overall, I am very pleased with the GTI that I purchased. The more I drive it, the more I like it. I was disappointed in the low trade-in value that they offered me on my Pontiac, and they did not negotiate from their original sales asking price due to the high mileage of the vehicle, as I had hoped they would. But they processed me through Financing very efficiently, and I would probably recommend Preston Motors to others in the future.
Business response:
Congrats on the new GTI! I am thrilled to hear that that our team was able to find you a great vehicle and that the financing process was efficient. We thank you for your recommendation and we hope to see you again. Make sure to follow us on Facebook and Twitter for current offers. Sincerely, Stephanie Bates Customer Service Manager
Another great experience of purchasing our 11th Toyota from Preston Motors, and Ricki Ferrari. Ricki mentioned that with the additional of purchase of two more vehicles we will have our personal parking spot at Preston Motors!
Business response:
Thank you for this review and for being a loyal customer! Our goal is to provide the best customer service so that our customers continue to come back, and we are thrilled to hear that you come here so often you need your own personal parking spot! We cannot wait till you next visit with us. Make sure to follow us on Facebook and Twitter for current news and offers. Sincerely, Stephanie Bates Customer Service Manager
I had an enjoyable experience throughout the whole process when buying my 2012 Toyota from Preston Motors! Rory Stewart was top notch, helped and answered any and every question I had. Rory went above and beyond when it came to getting me the fairest price possible. Ive had my fair share of bad experiences when buying a car, so to actually have a great experience is a welcomed change. Sitting here today I can honestly say that this has been far and away the best experience Ive had when it comes to buying a car!
Business response:
jenbarnett77, we're so glad that we were the dealership to change your mind! We're so happy that you are so pleased with the car buying experience at Preston Motors! If you need anything, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
I had relatively less knowledge of purchasing a car and I was initially hesitant to approach a dealer but after doing some preliminary research with the auto dealers I decided to go with Preston motors. I'm so glad to have made that decision. I contacted Rory Stewart and he was absolutely wonderful to talk to and really helpful. I have already recommended Rory to my friends at work who are planning to purchase cars. My 5/5 rating is just a return gesture that was made to me. Thanks
Business response:
We are so glad that you decided to visit our dealership! We're also very happy to know you enjoyed working with us. We love providing great customer service and we're happy to know you appreciated our efforts. Thanks so much for this five-star review. Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.