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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Buying long distance from Michigan; best experience ever Buying my 2014 Toyota FJ Cruiser from Preston Motors was without a doubt the best retail experience I have ever had, ever, for anything. I live in Southeast Michigan and had previously attempted to buy a green 2014 FJ without success through my lackadaisical local dealer. When I found the car I wanted online and contacted Mason at Preston, he was quick to respond and quickly worked out a deal over email. I arranged to fly in to pick up the car, but due to weather had t... read more
Business response:
Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear that you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager
Ford Escape 2008. Excellent experence. Will be back.. Very professional, caring, I will be back.. I purchased a 2008 Ford Escape. The only problem with the SUV. The blower motor only works on high. Waiting too hear back from dealership too correct problem. Overall experience was great. Thank You. Robert Sellers
Business response:
Robert, it is wonderful to hear that our staff at Preston Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and please let us know if there's anything else we can do for you. Take care! Sincerely, Stephanie Bates Customer Service Manager | 718-507-5000 Ext. 271 | bbenstock@msn.com
Very satisfied with Preston I'm very satisfied with the sales process at Preston and the work done by Dave Lizanich to get us into the vehicle we desired. Although I find it a bit irritating that I have to register for yet another worthless website just to leave a review.
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Dave was able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
Preston Motors Review Very satisfied with my new car buying experience. No pressure on buying this or that model. The Toyota Camry we bought is the perfect fit for both my wife and myself. I was so happy with the new Toyota we bought, my wife bought me a 2008 Chevy SS I spotted online. Thanks again
Business response:
Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that our staff were able to provide you with the pressure-free and knowledgeable service that Preston Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Stephanie Bates Customer... read more
After sale costs All was good. Only thing I would hesitate about is the high fees after the sale. Everyone said could not be helped, but, of course, that is not correct. They could not help it but the dealership could. $250.00 is the top it should have been. It was $378.00. Felt a bit, "Ripped off" by that.
Business response:
Thank you for sharing your experience with us. We work hard to make sure our guests have a wonderful experience and we apologize if some aspects of your prior visit with us have not been up to your expectations. I wholeheartedly apologize as well if you feel like you were overcharged. We try to make sure to satisfy every customer and take their time very seriously. I am committed to mending this situation. Please contact me at your convenience so that we can resolve the issue. Sincerely, Stephanie Bates Customer Service Mana... read more
Awesome Bought a used Tacoma ---- The best experience I have ever had buying a car. They are there to help YOU not themselves. I will recommend them to everyone I know. THANK YOU John and Tammy!.
Business response:
We appreciate you taking time to leave us a great review! We are pleased to hear that John and Tammy did a great job in assisting you in your purchase. It was a pleasure to assist you. We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Sincerely, Stephanie Bates Customer Service Manager
Rick Ferrari was excellent in assisting me with my new car purchase. I am an old man and was nervous about this purchase. Thank you.
Business response:
Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Rick was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager
Rockin Rolla Corolla! Rick is the best! The staff was excellent! The family enjoyed the experience very much! We will return in the future! Thanks again Preston Motors!
Business response:
Thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. I am very glad that Rick was a great help to you. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again and your family in the future! Sincerely, Stephanie Bates Customer Service Manager
Excellent New Car Shopping Experience We were approached in the parking lot by a friendly sales person and he led us to the floor model. From there on he continued to do whatever he could to make this a good shopping experience. He offered us coffee, and ect. He spent time in going over the features of the car. He was very attentive to our questions with short concise answers. He gave us time to talk privately and then took us through the buying experience. He continues to offer us anything to make us comfortable. I would re... read more
Business response:
Thanks for this great review! Ricki truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.