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1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was very nervous about buying a used vehicle, but absolutely everyone I dealt with at Preston was so completely friendly, un-pushy, helpful and understanding! They completely put me at ease and really worked hard to get me the car I wanted at a price I could afford. April, Grant, and Sylvia were all great. I would highly recommend this dealership for your next vehicle!
Business response:
Congratulations on the purchase of your vehicle! Thank you for taking the time to write this great recommendation of April, Grant and our dealership. We will be sure to let them know about all the wonderful things you had to say about their level of service. Stop and see us again soon! Remember to make sure you follow us on Twitter and like us on Facebook to hear about the latest from our dealership. Regards, Bobby Preston - Owner bpreston@prestonauto.com
The experience I had with this dealdership shows they were on the spot with a sales package. They contacted me daily and, made the appointment assessible to me. I had to change it several times and, he worked around my schedule. I didn't have a trade-in and he provided some drivers to return my current vehicle. The overall experience became questionable when I got home and realized my vehcile only has one sticker instead of the two needed. But the whole establishment was quite friendly from beginning until the end of the sal... read more
Business response:
Thank you for sharing your experience with us. We value your service and appreciate you taking time from your day to leave this great review. We strive to make sure each of our customers is adequately informed about their vehicle and we are glad to hear we accomplished our goal during your visit. Please let us know if there is anything else we can do to help you. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston... read more
My husband and I have been dealing with Chip Chamberlain since the 90's. We feel he gives us support and respect in helping with our decisions of purchasing a new vehicle. Chip is a professional in his field and we highly respect him for this. I have called him with questions we may have and he always returns our call. To sum it up - Chip is our go-to guy when we want to make a purchase. He is the reason we return to Preston for our new vehicles.
Business response:
Thank you so much for your kind words about Chip and our dealership! We are thrilled to hear that you have had such great experiences while you have been working with Preston Motors. We strive to provide top-notch service and we always love hearing when our customers have experienced that same service! We look forward to seeing you again soon. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com
The dealer offered better than KBB value for my trade in vehicle. Price of the new vehicle was very fair on the first offer. The price was lowered to a price less than the predicted fair selling price on KBB. The dealership has maintained a friendly, positive sales staff for over 25 years and eight new vehicles I have purchased there.
Business response:
Wow, eight purchases from Preston Motors! We cannot thank you enough for your continued business over the years. We also appreciate you taking the time to write us this great review. At Preston Motors, our number one priority is showing our customers our commitment and dedication to excellent customer service. We are elated to hear you have been able to experience this same service during your visits to our dealership. We look forward to seeing you again soon. Before your next visit, be sure to check us out on Facebook and T... read more
I had never been to Preston Toyota before from the time I walked through the door everyone I encountered was pleasant and helpful. April was extremely helpful and explained everything about my vehicle. Courtny was very warm and friendly and the most efficient and knowledgeable finance manager I have encountered.
Business response:
Thank you for writing this 5- star review! Providing pleasant and helpful service to our customers is all a part of the Preston Toyota way. We are happy to hear you were able to experience our great service. April and Courtny are a awesome members of our team. We love to hear when our staff provides great service to our customers. Please come in and see us again soon! Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpr... read more
i gave this rating to the dealer because i was treated very well iwasnt pressured into anythig they listened to what i was looking for then when i couldnt afford the new car i wanted they worked with me and found a new i really like and helped me with my financing it was raing and i was on crutches so they brought the cars for me to see right to the door i left there very happy and excited they could fine me a car
Business response:
Thank you for taking the time to write this review. We really appreciate your kind words about our dealership. Our goal is to get everyone into a vehicle that they love and can afford. We are happy to hear we were able to accomplish this goal during your visit. Please come by and see us again soon! Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com
This was by far the best dealership ive ever been to. The people here were very friendly and they made sure they didn't have you walking away unhappy. There was so confusion towards the end but everything ended up getting sorted out. Great experience!
Business response:
Thank you so much for your kind words! We are honored to hear that we are the best dealership you have ever been to! We strive to provide friendly service in an effort to make all of our customers feel comfortable. We are glad we accomplished this goal during your visit. Come in and see us again soon! Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com
Mason is a very comfortable salesperson with which to deal. He is very affable and works diligently to provide all necessary information on the available automobiles while displaying a sincere interest in seeing that the customer's needs are met. Even though I had met him for the first time, he seemed more like a longtime friend. Dan Severa
Business response:
Wow, thank you so much for your kind words! We appreciate you taking the time to write such a nice review of our dealership and Mason. We are elated to hear that we provided you with diligent service. We strive to make sure each customer is taken care of and it is good to hear we accomplished our goal during your visit. Please do not hesitate to get in contact with us if there is anything else you need. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials... read more
Danny was very good at showing the best option and price for a new vehicle. I was not aware of the 0% financing for new 2013 Corollas. He showed this was a better option than a Yaris.
Business response:
Thank you for this great review! We are happy to hear that Danny was able to help you out. Danny will be glad to hear how satisfied you are with the service he provided. It is always good to know when our customers are pleased with their experience at our dealership. Please do not hesitate to let us know if there is anything else we can do for you. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.co... read more
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,198 reviews.
Preston Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.