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1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
car buying experience not knowing anything about buying a Rav 4 I had full trust in Rick Ferrari and the dealership to not take advantage of me they made me feel right at home I would recommend them 5 stars and more.
Business response:
Thank you for this great review, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Rick assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your Rav 4. Enjoy! Sincerely, Stephanie Bates Customer Service Manager
Purchasing made easy Knowledgeable and helpful staff. Nick was willing to go out of his way to make us comfortable during the buying process. Have no doubt next vehicle will be purchased there as well. Thank you Nick Turco.
Business response:
At Preston Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience and it’s wonderful to hear that Nick did just that for you. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Stephanie Bates Customer Service Manager
looking for car walt kustra and rick and marici .and nick took great care of us we wanted a honda pilot used. we drove one and bought it those folks are fantastic...no pressure ..we have dealt with walt before.and rick..we tell people go there...they are very trustworthy..thanks all of you!!!??
Business response:
Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Walt, Ricki, Marci and Nick assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Stephanie Bates Customer Service Manager
Making a deal We went to Preston to see Rick Ferrari to trade in one car and turn in a lease for a new one. He was wonderful. He took the time to explain and show us everything. Everyone there went out of their way to make our experience pleasant. Thanks Rick
Business response:
Congratulations on your new car! Rick is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope t... read more
New 2016 Jeep Cherokee Rick Ferrari was a tremendous help throughout the entire process. He put me in the car that I wanted for the price that I needed. You can tell from the beginning that Rick wants to do everything in his power to be as helpful as possible. I will never buy another vehicle from anybody else!
Business response:
Thank you for writing about your visit with us and congratulations on your new 2016 Jeep Cherokee! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Rick is an asset to Preston Toyota and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for ou... read more
great service We went to look at a van we found on the internet and found much more. Every person we encountered on our visit to Preston's was very nice and helpful. Our salesman Rick Ferrari truly earned our business. We will be very happy to come back in the future.
No B.S. They got me in the car that I wanted at a fair price and gave me what I expected from my trade in. Rick Ferrari was on the ball from start to finish, and Tammy Hayhurst was very pleasant to deal with when it came to the paper work. I would recommend Preston.
Business response:
Congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Preston Toyota as your dealer. We appreciate your feedback and are happy to hear that Rick and Tammy were able to meet your needs. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered t... read more
Purchasing my New Red Rav4 My experience with the kind and very accommodating employees of Preston Motors was great. I appreciated how they dealt with me and really tried to get all the saving incentives that I could. I liked how they all worked as a team from the salesmen to the financial associate. Thanks for a good experience! I LOVE my new "Red" Rav4 and I'm sure I will deal again in the coming years.
Business response:
Thank you, we love hearing about customers that have a great experience at Preston Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations to your new red Rav4. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Stephanie Bates Customer Service Manager
Great Preston experience The staff at Preston was very helpful. They strived hard to get me the best price for my trade and for a new vehicle. They did there very best to make sure I was comfortable with the price. The pressure free envirment made it easy to by a new truck. They made sure I was completely satisfied!
Business response:
I sincerely thank you for going out of your way to write this review about Preston Toyota. We understand that one thing people desire most about their car buying experience is that it is comfortable and pressure free. We try to create that environment for each and every customer. I hope you enjoy your new truck. If you have any further needs, please come back to see us. Sincerely, Stephanie Bates Customer Service Manager
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.