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Maserati of Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Maserati of Santa Monica offers a wide selection of new and used luxury vehicles, parts, service, and more! Visit us today to learn how our dealership can meet your automotive needs or call us to schedule a test drive! (424) 325-4053
Location details
1820 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went there and spent 4700 $ and wasn’t satisfied with service Casey did excellent as far as telling me what’s going on but as for the performance I thought the issue would be fixed considering the labor was so expensive but most likely will not go back there , 3200$ of that was suppose to fix the alignment but didn’t ! Yet a new tire was the reason not control arms!
I didn't like the service I got. I have different alfa romeo cars past 6 years and I usually go to the van nice dealer. This time I tried santa monica one but it was bad. I didn't like the attitude of workers. Worst service that I ever had
1. Not a good experience. 2. No loaner vehicle offered. 3. Poor communication. 4. Unwilling to warranty tire that clearly should’ve been. 5. After a text to the sales person that leased me the vehicle I was told tersely: “Next time make sure to buy the wheel and tire protection package.” 6. Defective carbon fiber compartment door installed on center console (after original one cracked) during previous service visit. Was told by service advisor the part was “only moderately defective” 7. I own/lease a number of expensive vehi... read more
Disappointed, Pedro sucked, was rude, his customer service skills suck. Lost a client that’s for sure
Eric the GM has no concept of customer service. He failed to call back and address any issues with us directly. Completely unprofessional. I will be going back to Range Rover for my next car.
This is my first Maserati and my last. The car broke down 6 days into owning it. Service has been slow to respond and not at all helpful. I miss my Range Rover.
The issue wasn’t fixed even though they said it was. My car is doing the same thing it was doing before it was at the dealership for 2 weeks.
Not up front with their vehicle’s equipment prior to sales. Sold me a car with one key, in which they failed to mention.
Ken was great & I appreciate his high energy & I also appreciate the Aldo ride home. But quoting me $1400 for brakes is corruption. I was able to get my brakes done for $500. B/c of that I’ll never bring my vehicles back to this location. & I wouldn’t recommend bringing your vehicle here unless your under warranty. I get upset just thinking about the $300 I spent w/ this location.
Frequently asked questions about Maserati of Santa Monica
How is Maserati of Santa Monica rated?
Maserati of Santa Monica has a 4.5 star rating with 1,696 reviews.
When is Maserati of Santa Monica open?
Maserati of Santa Monica is open now. It will close at 8:00 p.m.