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Gossett Motor Cars
- Car Dealers
- Memphis, TN
About this business
Location details
1875 Covington Pike, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I did not get the same experience Ms . Anya received. My first SUV and I have not had the pleasure of enjoying the luxury of this vehicle. I'm about to make my second payment and have not driven this truck 30 days. I should have received the same service that everyone else got that gave you a 5star rating. I'm not please with this truck, it's back in the shop for further service. No one knows exactly what's wrong with it. I should have been able to bring this truck back without trading it in to be upside down and a hig... read more
Worst decision I ever made was getting a car from here. PLEASE don't spend your money here!
Well after searching the internet for the exact car I wanted we made the 2.5 hour drive to Gossett in Memphis. I've had many car buying experiences and this was by far the worst. The facilities are filthy. After three hours of signing papers we had to ask for a bottle of water. They tried to charge us for a missing floor mat. I've never experienced the level of unprofessional behavior I did today. After several hours we finally got to see the itemized charges which included my sales tax, we were told this had to be financed ... read more
Ok I had to put a star in order to write this. I will re-evaluate after my ordeal is finished. Here's what has happened so far. On May 10 I took my car in for a noise problem. May 12 I paid for a new a/c compressor. It was put in on May 17. I picked it up on that day pulled out of parking lot and the exact problem was still there. Turned around went back asked for head mechanic to come out to car. Was told he was putting in another engine and that if I could come in first thing in morning he would come out to look at... read more
We bought a used vehicle in March. In exactly 3 months we have owned it, it has had to go to the shop 3 times and we have spent over $2000 dollars fixing it. And now I have another problem I'm going to have to put it in the shop for. I understand it is used, but I have always bought used and never once had a problem. And the problems I'm fixing aren't normal wear and tear, they were evident when we bought it and it was covered up. Beyond irritated and WILL NEVER do business with them again.
Extremely poor sales experience when trying to purchase. Sales Manager was truly an awful person. Could have easily solved the problem, but only made it worse. Email the General Manager has not received a response over a week later. Parker Audi in Little Rock seized the opportunity and gained a new customer in the process.
Gossett, please make sure replacement parts are readily available for the newest vehicles you're selling. I bought a 2017 Kia Sportage in December and it was in an accident in January. Cordova Collision has had my Sportage since January and says they're still waiting on a replacement part from Kia. We're into the 3rd month of waiting for a part which seems an excessive amount of time. But on a positive note, everyone at Gossett was great during our purchase of the vehicle and I really loved the new Sportage...to the best ... read more
I made a service appointment online and received a confirmation email. When I arrived 5 minutes early there were already 6 or 7 cars waiting for the service department to open the doors. No problem I thought, I have a confirmed appointment for 7 am. WRONG! The service man tells me Saturday is only first come first served and that it would be hours before my turn. If there are no appointments allowed on Saturdays, do not allow someone to make one and receive a confirmation from Kia. I do not like being deceived!
Sales people don't show the customers the features of the new car. The managers do NOT back the employees! !!!!
Frequently asked questions about Gossett Motor Cars
How is Gossett Motor Cars rated?
Gossett Motor Cars has a 4.3 star rating with 8,716 reviews.
When is Gossett Motor Cars open?
Gossett Motor Cars is open now. It will close at 7:00 p.m.