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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Easy to schedule. Work done quickly.
Business response:
Hi, We're glad scheduling was simple and your service was done quickly. At El Cerrito Honda, we try to make every visit smooth and hassle-free. We look forward to helping you again whenever you need us.
Mel provided to me great customer and saved me time and gas by being able to have my car serviced within a timely manner! And shuttle driver service was great as well
Business response:
I'm so glad we could help get your car in quickly and save you some time and gas. It's great to hear the shuttle service worked out well too. It was a pleasure having you at El Cerrito Honda, and we look forward to seeing you again for your next visit.
Something I don't like is when I come for routine maintenance everytime, I was always been told to do another $thousand of repair, while my vehicle has been running smoothly.
Business response:
Hello, my name is Sheriff Demetri and I'm the general manager at El Cerrito Honda. Thank you for taking the time to share your experience with us. I apologize for the frustration this has caused. Routine maintenance should feel simple and not leave you feeling pressured. Your feedback is important to us and we will use it to improve how we communicate service recommendations moving forward. If you'd like, please reach out to me on my cell at 408-687-7459 or by email at sheriff@elcerritohonda.com , I would like to take this... read more
Thank you Jesus for taking the time to thoroughly read the comments to ensure I received the service as required.
Business response:
Hi, thank you for recognizing Jesus for the care he put into reviewing your comments. Taking the time to fully understand what is needed makes a real difference, so we are glad that showed during your visit to El Cerrito Honda. We appreciate you sharing your experience.
love everything good proactive care
Business response:
Hi, it is great to hear you enjoyed your visit to El Cerrito Honda. Proactive care is something our team takes pride in, so we appreciate you pointing that out. We look forward to helping again when the time comes.
I'm happy for the great service for my Honda Accord, Thank you soo much.
Business response:
You are right. Here is a cleaner, more natural reply with no vague wording and a more human tone: Hi, we are really glad to hear you were happy with the service on your Honda Accord at El Cerrito Honda. Taking good care of your vehicle matters to our team, so your feedback means a lot. We hope your next visit is just as positive.
Excellent Experience at Honda El Cerrito. Highly Recommend.
Business response:
Hello, Thank you for sharing your feedback about Honda El Cerrito. We're glad to hear your experience was excellent and that you feel confident recommending us. Your support is greatly appreciated.
I recently received service at El Cerrito Honda, and Freddie provided an exceptional level of care. His communication was clear, confident, and genuinely thoughtful. Throughout the process, he consistently followed up, offered honest guidance, and made sure I understood every detail. Freddie carries a professionalism that immediately builds trust, and his sincere attitude made the entire experience remarkably smooth. I truly appreciated his dedication and the respect he showed as he guided me through the service. Because of ... read more
Business response:
Hello, We appreciate you sharing your experience at El Cerrito Honda. It's great to hear that Freddie's clear communication and attention to detail made your visit efficient and reassuring. Your kind words about his professionalism and dedication mean a lot to the team.
Guillermo and staff offer excellent service, thorough and timely.
Business response:
Hello, Thank you for sharing your experience at El Cerrito Honda. We're glad to hear Guillermo and the team provided thorough and timely service. Your feedback is greatly appreciated.
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 5,914 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is closed now. It will open at 7:00 a.m.