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11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I like the service advisor (Mel Santiago) for explaining what my car needs for routine maintenance.
Business response:
Got it. Here's a revised reply with a more natural closing: Hi, thank you for sharing your experience with El Cerrito Honda. We're glad Mel Santiago was able to clearly explain what your car needed. It's great to know the visit left you feeling confident about your maintenance. We look forward to seeing you again for your next service.
Great service! Clear and courteous
Business response:
Hi, thank you for sharing your experience with El Cerrito Honda. We're glad the service was clear and courteous. It means a lot to hear when our team makes things easy and pleasant for our guests.
Guillermo is a fantastic service manager. He is always friendly and knowledgeable about what is needed.
Business response:
Hi, we're so glad Guillermo was able to help and make things easy for you. It's great to know his knowledge and friendly approach made a difference during your visit to El Cerrito Honda.
Great knowledge service as always. Andrew Gomez is top notch in his field.
Business response:
Hi, we're thrilled to hear Andrew Gomez provided such knowledgeable and top-notch service. It's wonderful to know he made your experience at El Cerrito Honda a positive one. We'll be sure to pass along your kind words.
Car is running with significantly more power. Excellent service.
Business response:
Hi, we're glad to hear your car is running stronger and that you had a great experience with our service team. Thank you for trusting El Cerrito Honda with your vehicle.
I came in for a pre-paid oil change and I got much more than that. There were many service checks such as tire wear, brake wear, engine and air filter. Also the service manager showed me the modes of my cruise control. Lastly my car was washed well. I left El Cerrito Honda smiling.
Business response:
Hello, it's great to hear your visit to El Cerrito Honda exceeded your expectations. From the extra service checks to showing you the cruise control features, we're glad you left happy. Your feedback really brightened our day!
Mel S. was very professional, courteous and kept us up to date at all times of the service that was being done. He deserves to be recognized for all of the above.
Business response:
Hello, it's wonderful to hear Mel S. provided such attentive and professional service. Keeping you informed every step of the way is something he takes seriously, and your recognition will mean a lot to him. We're glad your experience at El Cerrito Honda was a positive one.
got the required work completed
Business response:
Hi, we're glad you were able to get all the required work completed. Thank you for trusting El Cerrito Honda with your vehicle.
Mel was great and very friendly and transparent about the work needed on the car.
Business response:
Hi, we're happy to hear Mel made your experience positive. Being friendly and clear about the work on your car is something we value. Thank you for visiting El Cerrito Honda.
El Cerrito Honda has a 4.6 star rating with 5,914 reviews.
El Cerrito Honda is closed now. It will open at 7:00 a.m.