This profile has been claimed by the business owner or representative.
El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
All. Is excellent service. Thank you.
Business response:
Hi, thank you for the kind words about El Cerrito Honda. We are so glad to hear everything was excellent during your visit. It means a lot to our team to know you had such a positive service experience. We look forward to seeing you again next time.
Very quick. Drop off at 7am got my car back before 10am
Business response:
Hi We're happy to hear your service was completed quickly and efficiently. We look forward to providing the same fast and reliable experience on your future visits.
I've used this service department several times and have been happy with results each time. Most recently I had a dash light indicating transmission issue. They got me in right away (10:15 AM), diagnosed, had part, and got me back on road later the same day. Even more impressive is they were also able to replace the rear brake pads too!
Business response:
Hi Thank you for sharing your experience. We're thrilled to hear our team was able to quickly diagnose and repair your vehicle, including replacing the rear brake pads, and that you've consistently been happy with our service. We look forward to keeping your car running smoothly on every visit.
Excellent customer service!
Business response:
Hi, we appreciate you taking the time to share your feedback. It's great to hear our team at El Cerrito Honda delivered the service you were hoping for, and we look forward to helping you again in the future.
All good and Jerek is a great service advisor
Business response:
Hi Thank you for your feedback. We're glad everything went well and that Jerek provided excellent service. We look forward to seeing you again for your future service needs.
During my recent visit to Honda El Cerrito, Mel Santiago provided exceptional service as my advisor. He was attentive, knowledgeable, and ensured all my questions were answered thoroughly. His professionalism and friendly approach made the entire experience smooth and pleasant. It's great to see such dedication to customer satisfaction. Thank you, Javel
Business response:
Hi Javel, we are so glad to hear that Mel Santiago made your visit to El Cerrito Honda smooth and pleasant. Having an advisor who is attentive, knowledgeable, and takes the time to answer all your questions really makes a difference. Thank you for sharing your experience, we are happy everything went so well.
Amazing experience. Jeric was a very kind and thoughtful service tech.
Business response:
Hello, we are thrilled to hear about your experience at El Cerrito Honda. Jeric will be happy to know his thoughtfulness made such a positive impression. Thank you for sharing, we are glad everything went smoothly.
Great service from the advisor, Mel Santiago, to the mechanic. Mel kept me informed on the progress and additional work that needed to be done. The mechanic took great video and pics that explained additional work. I've never had my car serviced anywhere but this dealership. Mel is my preferred service advisor
Business response:
Hi, we're thrilled to hear about your experience at El Cerrito Honda. It's wonderful that Mel Santiago kept you informed throughout the service and that the mechanic provided clear videos and photos to explain additional work. We're glad Mel has become your preferred service advisor and appreciate you sharing your kind words.
Oil change and inspection. Good service , good orice.
Business response:
Hi, we are glad your oil change and inspection went smoothly at El Cerrito Honda. Providing reliable service at a fair price is always our goal. Thank you for taking the time to share your experience.
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 5,914 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is closed now. It will open at 7:00 a.m.