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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Our service advisor Andrew W is great at explaining what needs to be done. We appreciate his professionalism.
Business response:
Hi, We are so glad to hear Andrew made your visit to El Cerrito Honda such a positive one. Taking the time to explain the details and making sure everything is clear is so important, and it is great to know his professionalism stood out. We will be sure to share your kind words with him.
Guillermo is amazing! Great customer service. He is knowledgeable and trustworthy! Thank you!!
Business response:
Hello, we are so glad Guillermo could make your visit to El Cerrito Honda a positive one. It is great that his expertise and honesty made such a strong impression. Thank you for taking the time to share your experience.
very busy, no shuttle and they try to rip me off.
Business response:
Hello, my name is Sheriff Demetri and I'm the general manager at El Cerrito Honda. Thank you for taking the time to share your experience with us. I apologize that your recent visit to our dealership did not meet your expectations. This is not the level of service we want for our customers. Please reach out to me on my cell at 408-687-7459 or by email at sheriff@elcerritohonda.com , I would like to take this opportunity to turn things around. Thank you and I look forward to speaking with you.
The service advisor, G, explained what each service is designed to do. Once completed , G covered all the points of the condition of my Honda that the technician had inspected. Well done!
Business response:
Hello, thank you for the wonderful feedback about your visit to El Cerrito Honda. We are so glad to hear that G took the time to clearly explain each service and thoroughly review your vehicle's inspection results with you. Providing detailed information and transparency is very important to our team. We appreciate you choosing El Cerrito Honda and look forward to assisting you again in the future.
Professional services at El Cerrito Honda Services team are promoting the custom needs
Business response:
Hi, it's great to hear that the El Cerrito Honda Service team was professional and attentive to your vehicle's specific needs. We're glad they were able to tailor the service to what was best for you and your car. Your comments are much appreciated by the team.
Great service & gave me detailed updates on my vehicle status & what to do to make repairs.
Business response:
Hi, it's great to hear El Cerrito Honda provided detailed updates and clear guidance on your vehicle's repairs. We're glad the service made the process smooth and easy for you. Your feedback means a lot to our team.
Exelente the ck the battery find is bad and replace with new thanks
Business response:
Hi, we are glad to hear your battery was checked and replaced successfully. It's great to know everything is working properly now. Thank you for trusting El Cerrito Honda for your service needs.
I had an excellent experience at El Cerrito Honda Service. The staff was professional and efficient, and I want to give a special thanks to Mel, my service advisor. Mel was friendly, knowledgeable, and went above and beyond to ensure everything was taken care of. I truly appreciate the outstanding service and will definitely be coming back!
Business response:
Hi, it is wonderful to hear your experience at El Cerrito Honda Service was excellent. Mel clearly made a strong impression by being friendly, knowledgeable, and attentive to every detail. Knowing that everything was handled smoothly and that you feel confident returning means a lot to the team. Thank you for sharing your experience and recognizing Mel's effort.
The service was done fast. Jeric Vergara was very friendly and professional.
Business response:
Hi there. Thank you for choosing El Cerrito Honda for your service visit. It is great to hear everything was completed quickly. Jeric Vergara is always focused on being friendly while keeping things professional. We look forward to welcoming you back next time.
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 5,914 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is closed now. It will open at 7:00 a.m.