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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Dont bother making an appointment as theyll make you wait half an hour in line either way
expensive and the work order list not followed
My issue was not fixed. They told me they couldnt find anything but once I left the dealership and still heard the noise I told them about. Im not complaining about the costumer service because it was good, but my issues was not resolved, therefore, I am not satisfied. The only reason why I am giving 2 stars its because I was treated well, but that doesnt fix the issue. A 2023 car cant give me 2 issues in the first 3 months common!
my experience was not the best . do to a big mistake they forgot to put back a part of my car and almost had a car adcident the next day all because they didnt tell me or noticed they forgot to put back a park under my car
Customer service was horrible the front desk staff was very rude I will not be taking my car back there poor customer service I will not be returning
During this service we had a dangerous error made. They left a loose bolt on our front end that we found during a road trip to Southern California, causing our Pilot to pull without any warning. We went to another service company who found the problem and tightened everything up. We are still waiting for a reimbursement check for the service needed in Southern California to get home safe, and no response from the service manager.
Just for oil change need appointment If dont have one you have lived the vehicle full day and the last crevices the person ho help very angry and presurosos and dont very help the other thing is very espansive labor cost I bring my car there because I buy the car on that place and I want record of the crevices on the séame place but the experience is no good
I brought in my Civic for a minor service, which should have taken no more than a 2-3 hours. Because Honda of El Cerrito no longer offers its customers rides to and from their homes, I waited at the dealership. I was very unhappy that the servicing took almost 7 hours. And after it supposedly was done, I discovered that the mechanics who replaced my battery failed to keep the settings for my alarm and radio, which had to be re-set, causing a further delay.
When I sched the repair, I was told that they have a shuttle within 2 mile radius. But when my wife dropped off the car, she was told that they havent been shuttling since pre-pandemic. We were told half day fix for 2 recalls but got a call in the middle of the day that they have to keep overnight because they just ordered a part for 3rd recall that will arrive the next day. I said I needed the car the same day. They ask a certain date repeatedly for a reschedule because they already ordered the part which I couldnt tell bec... read more
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 6,052 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is open now. It will close at 8:00 p.m.