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Toyota of Boardman
- Car Dealers
- Boardman, OH
About this business
Location details
8250 Market St, Boardman, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
shady business that will go against your signed CONTRACT and steal from you! DO NOT GO!
shady business that will go against your signed CONTRACT and steal from you! DO NOT GO!
Well my Rav4 is 3 years old… It will be the last Toyota I ever purchase and I will no longer be taking it to Boardman Toyota Service Department for service. I was informed at my last service visit that the seal was leaking on the transfer case and the repair was over $2700.00. When I inquired if this was common the advisor said we don’t have one every day, but they are common. So i asked if this was under warranty and he said no. I then called Toyota Engagement Center and was again told it was out of warranty because it had ... read more
Business response:
Candy, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the work done on your Toyota RAV4. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. SIncerely, John Parente Service Manager Toyota of Boardman jparente@prestonauto.com
I visited this dealership with interest in a used vehicle, hoping for some flexibility on the price. Unfortunately, despite my request for a $1,000 discount, they were only willing to offer $500 off the listed price. The sales representative mentioned he would reach out later if there was any chance for further negotiation. However, when the sales manager contacted me, the offer remained unchanged at $500. It was disappointing, especially considering the car needed new tires. It seems that the dealership is not open to negot... read more
Business response:
Hello William, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Sales Team regarding the quality of communication that you encountered about a vehicle that you had an interest in. If you would kindly contact me directly at a time that is most convenient for you, it would be greatly appreciated. Thank you, Walt Kustra Sales Manager 330-599-5391 wkustra@prestonauto.com
Sales staff is very arrogant and condescending.
Business response:
Bill, Thank you for bringing this to my attention. I would like the chance to speak with you about the level of customer care you received from our Sales Team. Please reach out to me directly so we may discuss this in greater detail. Sincerely, Walt Kustra Sales Manager 330-599-5391 wkustra@prestonauto.com
service department SUCKS ! I'm a retired dealership mechanic of 40yrs.s can't work on them anymore so I brought my 4runner in to have my brake problem fixed I told Gerald the service advertiser I was sure it was a bad master cylinder witch I knew the part was around $1500.00 .no problem with that so I get a call from Gerald and said that I needed the the right front caliper and the brake hose. sounded like BS to me had no fluid on my garage floor and never had to add fluid and the vehicle never pulled it would cost, $518.0... read more
Business response:
Hello Steve, Please know that your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent visit to our Service Department to have the master cylinder replaced on your Toyota 4Runner. When it is convenient for you, please send me your preferred contact information so we can discuss this matter further. Sincerely, John Parente Service Manager Toyota of Boardman jparente@prestonauto.com
Megan who we worked with was very nice. 2016 Toyota 4runner Verbally committed to buying the vehicle. We were only waiting for the insurance check for our totalled vehicle. They refused to hold the vehicle for us. We even offered a deposit. We are talking a few days. They sold it to someone from Michigan. Guess they don't like repeat customers.
Had a vehicle towed in for service. Driver parked car where he was directed to park it. Then i was charged $29.87 on my bill to move it into service because it was parked too far away! Ya figure that one out?
Had the ABSOLUTE worst sales experience here I’ve ever had in my life. Cockiest, most uptight sales person. The “you’re either going to buy it, or you’re not” attitude is ruining my respect for dealerships. Went to look at a RAV4 hybrid for my wife, and right off the rip. Bad vibes. Didn’t even get to look at the car, and they wanted to make a deal? Deal isn’t even the correct term if you’re shopping here. Kept referring that the owner was there like he was going to arrest me if I didn’t make a deal.
Frequently asked questions about Toyota of Boardman
How is Toyota of Boardman rated?
Toyota of Boardman has a 4.7 star rating with 2,112 reviews.
When is Toyota of Boardman open?
Toyota of Boardman is closed now. It will open tomorrow at 10:00 a.m.