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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service advisor did his best to locate a part to The service advisor did his best to locate a part to repair my 2023 Ford F150, so it was repaired and I was back on the road in a week so I could continue on a caravan to Alaska. However, I’m broken down again in Dawson Creek, British Columbia. VERY DISAPPOINTED with this new truck! I purchased this new truck for the big trip, nothing but trouble!
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
The staff here is friendly, knowledgeable, and helpful. The staff here is friendly, knowledgeable, and helpful. They are very good at getting my truck serviced while I wait and they don't mind dealing with my aftermarket extended warranty, which takes some extra time on the phone.
Business response:
Hi Steve, thank you for your kind words and for highlighting our friendly and knowledgeable staff. We're glad to hear that we could efficiently service your truck and accommodate your aftermarket extended warranty. Your satisfaction is our priority, and we look forward to serving you again in the future!
Chase Olson was extremely helpful, he assisted the staff Chase Olson was extremely helpful, he assisted the staff in troubleshooting and repairing my Ford F350 company truck so I could get on the road right away. I was then able to meet my vehicle demonstration in North Carolina on time. I greatly appreciate the hard work. Thank you, Tom Nelson
Business response:
Hi Thomas, Thank you for sharing your positive experience with Chase Olson and our team! We're delighted to hear that he was able to assist with your Ford F350 promptly and efficiently. Your satisfaction and timely delivery are important to us. Please don't hesitate to reach out if there's anything else we can do for you in the future.
Was a good experience all the way around. Was a good experience all the way around. Ashley went above and beyond in helping us.
Business response:
Thank you, Vonnoble! We're glad to hear you had a good experience with us. Ashley will be delighted to hear your kind words. We appreciate your feedback!
Very personable, knowledgeable and accommodating staff. Very personable, knowledgeable and accommodating staff. Easy to work with. Would highly recommend this dealership.
Business response:
Thank you! We're thrilled to hear you found our staff personable, knowledgeable, and accommodating. We appreciate your recommendation and look forward to serving you again.
Justin Erwin has always handled all my truck repairs Justin Erwin has always handled all my truck repairs professionally and promptly. He strives to make sure the repair is done right the first time which I and know others he has helped greatly appreciate. Keep up the great work Justin! Overall the entire staffs customer service at Tenvoorde has been excellent, thank you!
Business response:
Thank you for your kind words! We're delighted to hear that Justin has consistently provided professional and prompt service for your truck repairs. We appreciate your recognition of his efforts and the excellent customer service from our entire team at Tenvoorde. We look forward to serving you again!
Great service and professionalism. Great service and professionalism. Work was done in a timely manner and updates were regular.
Business response:
Thank you for your feedback! We're glad to hear you had a great experience with our service and professionalism. We strive to provide timely work and regular updates. We appreciate your business!
Barry had been friendly and great with kids. Barry had been friendly and great with kids. And amazing with communication on what my vehicle needs and costs and time frames.
Business response:
Thank you, Gina! We're glad to hear that Barry provided friendly service and was great with your kids. We appreciate your feedback on his communication and care for your vehicle's needs.
Bought my third Mustang here! Bought my third Mustang here! I come from Wisconsin to the BEST dealership in the tri-state area!!
Business response:
Thank you for your loyalty and for making the trip to our dealership, we're thrilled to have earned your repeat business! We look forward to serving you again in the future.
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,798 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 8:00 p.m.