This profile has been claimed by the business owner or representative.
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Checking our truck in was an easy process. Checking our truck in was an easy process. The service work was done about an hour before the time we were told.
Business response:
Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!
Very informative and letting me know exactly how long I Very informative and letting me know exactly how long I would have to wait thank you
Business response:
Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!
First-rate customer service! First-rate customer service! I don't live in St. Cloud. I was visiting my brother when I noticed a panel cover under my car was loose. I called Tenvoorde, and they told me to bring it right in. They looked under the car, and explained that it was a known defect they see all the time. They re-attached the panel, improvising a fastener, to protect the undercarriage of the care. I was impressed and appreciative. If I did live in St. Cloud, I'd take my car to Tenvoorde whenver it needed work. They tr... read more
Business response:
Hi Keith, Thank you for your feedback! We’re thrilled to hear you received first-rate customer service and were impressed with how we handled the issue. We appreciate your kind words and would be happy to assist you anytime.
Tenvoorde Ford was very easy from scheduling, to service, Tenvoorde Ford was very easy from scheduling, to service, to pick up. Kept me informed of what they needed to do to repair the vehicle. Good job guys and gals. 👍
Business response:
Hi Steve, Thank you for your feedback! We’re glad to hear that scheduling, service, and pickup were easy and that we kept you informed throughout the process. We appreciate your kind words!
Mike Asperhiem, is like a trusted brother when he Mike Asperhiem, is like a trusted brother when he recommends service or explains service to our vehicle. I highly trust him and his opinion on all decisions made on service to our vehicle.
Business response:
Thank you so much for your heartfelt feedback! We're thrilled to hear that Mike Asperhiem has earned your trust and provides such valuable guidance. We'll be sure to share your kind words with him. If you ever need anything else, don't hesitate to reach out—we're here for you!
The service people were very nice and helpful,got my The service people were very nice and helpful,got my truck fixed plus took care of a couple recalls. Very good to work with.
Business response:
Thank you for your feedback, Kenneth! We're glad to hear that our team was helpful and that we were able to take care of your truck and the recalls. If you need anything else or have any questions, feel free to reach out. We appreciate your support!
Very pleasant and professional staff. Very pleasant and professional staff. The provided rental vehicle was clean and almost new. It took an extra day to complete the warrantee repairs, but the rental that was provided made that a non-issue. thanks.
Great service! Great service! Had my truck in and out in no time, plus gave me a ride to work.
Business response:
Hi, Thank you! We’re pleased you had a great experience. We’re glad we could get your truck serviced quickly and provide a ride to work.
Great service, fast friendly efficient all the way around Great service, fast friendly efficient all the way around from the advisors, technicians and managers.
Business response:
Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,895 reviews.
Tenvoorde Ford, Inc. is open now. It will close at 5:00 p.m.