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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I got an excellent service in few minutes I would to I got an excellent service in few minutes I would to express my appreciate toward staffs who served me.
Business response:
Hi, Thank you for your feedback! We're glad to hear that you received excellent service at Tenvoorde Ford in just a few minutes. We appreciate your kind words and are grateful for the opportunity to assist you. We look forward to serving you again in the future.
Tim has excellent customer service. Tim has excellent customer service. He is Not a pushy salesman. Very honest. Love working with him.
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that Tim provided you with excellent customer service at Tenvoorde Ford. We appreciate your kind words and value your business. We look forward to working with you again!
Professional and prompt. Professional and prompt. Thank you. I am always impressed with the Quick Lane professional staff.
Business response:
Thank you for your feedback, John! We're glad to hear that you had a professional and prompt experience with our Quick Lane staff at Tenvoorde Ford. We appreciate your business and look forward to serving you again in the future.
Dan was great to work with. Dan was great to work with. From taking and helping me with my order to helping on the delivery
Business response:
We're thrilled to hear that Dan provided excellent service throughout your order process and delivery. Thank you for choosing Tenvoorde Ford, and we hope you enjoy your new vehicle!
The oil life meter was not reset after the oil change. The oil life meter was not reset after the oil change. Everytime the engine is started, there is a message on the screen saying that service is due. Paper and plastic was left on the driver side when I picked the vehicle up
Business response:
We apologize for the oversight, Mark. Your feedback is valuable to us, and we want to ensure your complete satisfaction. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address these issues promptly. Thank you for bringing this to our attention.
Satisfied with my service experience. Satisfied with my service experience. Pleasant lobby area with water and coffee available. I’ll be returning for future service.
Business response:
Hi, We're delighted to hear that you had a satisfying service experience at Tenvoorde Ford. Our aim is to provide excellent service in a comfortable environment. Looking forward to welcoming you back for future service needs!
Very professional, very eager to provide top notch Very professional, very eager to provide top notch service. Easy to schedule a service and they met my expectations.
Business response:
Hi, We're thrilled to hear that you had a positive experience with us at Tenvoorde Ford. Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!
Friendly-answered questions -knew what they were talking Friendly-answered questions -knew what they were talking about—handled the transaction very professionally returned our calls when we called them
Business response:
Hi, Thank you for your feedback! We're delighted to hear that our team at Tenvoorde Ford provided friendly and knowledgeable service while handling your transaction professionally. We strive to ensure that all your questions are answered promptly and that you receive the assistance you need. Don't hesitate to reach out if you have any further inquiries or if there's anything else we can assist you with in the future.
It was just average service. It was just average service. They didn't really try to help with minor stuff
Business response:
Hi, We're sorry to hear that your experience was just average, and we apologize if we fell short in assisting with minor issues. We always aim to provide exceptional service and address all concerns, big or small. Your feedback is valuable, and we'll strive to improve. If there's anything specific we can assist you with in the future, please don't hesitate to let us know.
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,690 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 8:00 p.m.