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185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The personnel at the dealership was very friendly, The personnel at the dealership was very friendly, willing to help you as long as you were there. But if you have problems, some of the personnel will avoid you. Some personnel wont keep you informed on what is going on and others will overstep. And as for Mattie she is a shining star. Mattie will go above and beyond to help any and every customer.
Business response:
Hi, Thank you for sharing your experience. We appreciate your feedback and are glad to hear that Mattie stood out with her exceptional service. We apologize for any lack of communication you experienced and will work on improving this. Your satisfaction is important to us, and we hope to provide a better experience in the future.
Very good all around. Very good all around. The process was very enjoyable I would recommend to people I know
Business response:
Hi, Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable experience with us. We appreciate your recommendation and look forward to assisting you and those you refer in the future.
Good communicator, took care of the problem. Good communicator, took care of the problem. Kept me informed on the progress. Very professional and courteous. Will do business with again!!
Business response:
Hi, Thank you for your feedback! We're glad to hear that our team kept you informed and handled your issue professionally. We appreciate your business and look forward to assisting you again!
Very caring and helpful in all aspects of my problems. Very caring and helpful in all aspects of my problems. Dealt with warranty company for me.
Business response:
Hi, Thank you for your feedback! We’re pleased to hear that our team was helpful and took care of everything for you. If you need anything else, don’t hesitate to reach out!
Made the buying process very easy. Made the buying process very easy. Best part was that there was no pressure to purchase other options and warranties. Would recommend to anyone to purchase a vehicle. Will definitely consider them for next purchase.
Business response:
Hi, Thank you for your feedback! We’re glad to hear that you found the buying process easy and appreciated our no-pressure approach. We look forward to assisting you with your next vehicle purchase!
Great communication and Advisor was very easy to talk to. Great communication and Advisor was very easy to talk to. His name was Kevin. Done
Business response:
Hi Andrew, Thank you for your feedback! We’re glad to hear that Kevin provided great communication and was easy to talk to. We appreciate your kind words!
Service person was very knowledgeable and work was done Service person was very knowledgeable and work was done in a timely manner. Having a driver service was also helpful.
Business response:
Thank you for your feedback! We're glad to hear that our service person was knowledgeable and that you found our driver service helpful. Timely work completion is important to us, and we appreciate your business. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again!
Always easy to deal with and they get all paperwork done Always easy to deal with and they get all paperwork done with you quickly - very satisfied with all staff - Thanks
Business response:
Thank you for your kind words! We're delighted to hear that you had a satisfying experience with our staff. Making the process easy and efficient for you is our priority. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!
Very good communication and very friendly They kept us Very good communication and very friendly They kept us informed and updated and got our vehicle to usin a timely manner.
Business response:
Thank you for your feedback! We're delighted to hear that you had a positive experience with our communication and friendly service. Keeping you informed and delivering your vehicle in a timely manner are priorities for us. If there's anything more we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to serving you again!
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,798 reviews.
Tenvoorde Ford, Inc. is closed now. It will open at 8:00 a.m.