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Preston GM Superstore
- Car Dealers
- New Castle, PA
About this business
Location details
3510 Wilmington Rd, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 6:00 p.m. | |
| Wed | 07:30 a.m. to 6:00 p.m. | |
| Thu | 07:30 a.m. to 6:00 p.m. | |
| Fri | 07:30 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
THANK YOU Rick Ferrari sold me and my wife are two recent cars I will deal with him any time he went out of his way to help us and will recommend him to anyone looking to buy a car . thanks Rick
Business response:
Thank you for writing about your visit with us and congratulations on your new purchase, James! It's delightful to know that Rick was able to provide you with such a great buying experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager
New to leasing but loving it. I want to congratulate the dealership on the hardworking and pleasant way that I was treated. I am very happy with my new car and would recommend Preston to anyone searching for a vehicle.
Business response:
Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Thank you for your recommendation as well. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager
Purchase of a new Silverado Rick (Sarge) McCool is a very direct individual. I had a very pleasant experience with my purchase and really only considered it because of a previous dealing with "Sarge" when my wife bought a car from him several months ago.
Business response:
Phil, I am very happy to hear that your overall experience with us has been efficient and pleasant. We are pleased to hear that Rick did a great job in assisting you in your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager
excellent service, I purchased many of cars but, never got treated so good by RICK Ferrari. The service was excellent,great personality, I was please with the whole sales;
Business response:
Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Rick's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Stephanie Bates Customer Service Manager
Great Experience and Great Customer Service! I had a great experience at Preston Motors of New Castle, PA. My salesman Chuck Warren went above and beyond for me. I give a definite five star review for this dealership. I love my new 2014 Malibu and will be sticking with Preston for all of my future cars and service. Thanks!
Business response:
It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Chuck went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Preston Toyota await your return. Please let us know how we may be able to help next! ... read more
Trade-In, New Vehicle Lease I was very pleased with my visit to Preston Motors. Upon arriving, members of the staff were friendly and quick to offer help. I initially spoke with "T" who pointed me in the direction of Steve, with whom I had been emailing. The 2 of them quickly took me out to the inventory lot to look over the vehicles I was interested in. We test drove a few of them before Steve was able to locate and find me the vehicle I was looking for. It had everything I had asked for in the vehicle and I was extremely h... read more
Business response:
Congratulations on your new purchase, Addison! Thank you for taking the time to write about your experience with us. At Preston Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that Steve and our team were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials fo... read more
THANK YOU SO MUCH PRESTON MOTORS WITH MY BAD CREDIT NO OTHER DEALERSHIP COULD HELP ME BUT WITH MY PAST 3 PURCHASES AT PRESTON MORTORS THE STAFF DID EVERYTHING THEY COULD DO TO GET ME DRIVING IN A BETTER NEWER BUT USED CAR AND I LOVE MY EXPERIENCE THERE. THANK YOU GUYS SO MUCH
Business response:
Thanks, lacyanderic, for the 5 star review! We're glad we got you in the vehicle you wanted! If you ever need anything, give us a call! We appreciate your feedback. Sincerely, Stephanie Bates Customer Service Manager
Went to look at a used GMC Terrain.But drove away in a brand new one. Thanks to John! Wasn't pushy or anything. We told him what kind of payment we was looking at he said "let me see what we can do for you. Never did we imagine on driving home in a brand new one in our price range. Would highly recommend them to anyone looking for a vehicle.
Business response:
Thank you for taking the time to write this review! We always appreciate customer feedback, and it is great that John was able to get you into your desired vehicle. Please call with any questions. Sincerely, Stephanie Bates Customer Service Manager
John and team went above and beyond to make my experience at Preston Motors quite enjoyable and will go back again when I need another vehicle.
Business response:
Thanks, kdunbar4, for this 5 star review! We're glad you and John were able to come up with a deal that made you happy! We look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager
Frequently asked questions about Preston GM Superstore
How is Preston GM Superstore rated?
Preston GM Superstore has a 4.6 star rating with 1,249 reviews.
When is Preston GM Superstore open?
Preston GM Superstore is closed now. It will open at 7:30 a.m.