This profile has been claimed by the business owner or representative.
Preston GM Superstore
- Car Dealers
- New Castle, PA
About this business
Location details
3510 Wilmington Rd, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 6:00 p.m. | |
| Wed | 07:30 a.m. to 6:00 p.m. | |
| Thu | 07:30 a.m. to 6:00 p.m. | |
| Fri | 07:30 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
with not the best credit they always get me in a vehicle tha I want to thank tom sweet and rick busa. for getting me in my new 2015 chevy equinox. I love it. and will send my friends and family to see tom for there next car.
Business response:
Thank you for taking the time to write this fantastic review! It’s great to know that Tom and Rick were able to meet your needs. Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We are grateful for your recommendation and we look forward to working with you again. Sincerely, Stephanie Bates Customer Service Manager
Great experience! Rick Ferrari is the best! He cares, understands, and will do what it takes for the buyer to feel comfortable at all times! This won't be the last vehicle I purchase at Prestons.
Business response:
Congratulations on your new car! Rick is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to Rick and all of us hope ... read more
amazing,went the xtra mile! When I went looking for a car I didn't think I could get a loan. After divorce & a battle with breast cancer, it was so long since I bought anything I had no credit. Tessa Fairburn took me under her wing & gave me back my freedom & confidence! She was so personable & understanding. I've never had such a reasuring sales person. She really does care about her customers. I'll b back Tessa! Be well my friend!
Business response:
Thanks so much for this 5-star review about your sales experienc! We always enjoy hearing from our customers. I am pleased to hear that Tessa has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Stephanie Bates Customer Service Manager
Ricki Ferrari is allways good to deal with My wife and I have purchased many cars from ricki. He always treats us good. We feel he works hard to get our business. We will be back when were ready for our next car.
Business response:
Thank you for your great feedback. It's fantastic that Ricki has earned your trust and repeat business; we look very forward to seeing you again in the future! He is indeed a great asset to our team! We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager
Tessa Fairburn is definition of "Customer Service"! I had gone on line to inquire dealerships about purchasing a truck for my husband. i received 3 back, 2 that were from other dealerships with a standard template letter. surprised with one that was a personalized letter asking questions on colors of the vehicle i liked and was it important to take a test drive. she asked if i would like my communications by phone, text or email. signed with a personal Thank You and and phone number and contact information Tessa Fairburn. Al... read more
Business response:
Susan, I sincerely thank you for taking the time to write such kind words about our sales team and we are pleased of your great experience! Tessa is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Stephanie Bates Customer Service Manager
Preston GM Superstore is SUPER!!!! First time dealing with Preston, it was an absolutely great experience! Working with Anthony Verone and Steve Plyler was great. They made the deal happen. The family bean counter is very happy and she loves the GMC Sierra. Thanks guys!!!
Business response:
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Steve and Anthony are indeed assets to our team and we are glad that they are a great help to you! We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager
Great experience! It was an absolute pleasure dealing with Ed and the Preston GM Superstore! Thank you for going out of your way to find me the perfect 2015 Chevy Trax! I love it!!
Business response:
Thank you for your great feedback! I am pleased to hear that Ed went out of his way to find a perfect 2015 Chevy Trax for you! Congratulations and we look forward to seeing you again! Sincerely, Stephanie Bates Customer Service Manager
Great Car Buying Experience It was a pleasure working with Tessa at Preston's. She was knowledgeable and helpful and worked to get me a great deal! I heartily recommend Preston's!
Business response:
Congratulations on your new purchase! I am happy to hear that Tessa was able to get you a perfect vehicle and a great deal for it. We truly appreciate you taking time to write us this amazing feedback! Thank you and we look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager
Great - Rick Ferrari is awsome!!! Love my new 2015 Acadia. Rick Ferrari is great to deal with. This was the 4th car I've purchased from him. He does a great job and makes car buying easy.
Frequently asked questions about Preston GM Superstore
How is Preston GM Superstore rated?
Preston GM Superstore has a 4.6 star rating with 1,249 reviews.
When is Preston GM Superstore open?
Preston GM Superstore is closed now. It will open at 7:30 a.m.