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Preston GM Superstore
- Car Dealers
- New Castle, PA
About this business
Location details
3510 Wilmington Rd, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 6:00 p.m. | |
| Wed | 07:30 a.m. to 6:00 p.m. | |
| Thu | 07:30 a.m. to 6:00 p.m. | |
| Fri | 07:30 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedWhat a great buying experience, from start to finish.! Mike Manos & Bobby Preston were a pleasure to deal with. I will definitely return to buy!! Need a vehicle check'em out.!
Recommendedwe had a great experience at Preston GM Superstore this past week. Anthony Verone was so knowledgeable and helpful. He had our best interest in mind. He spent time with us until we found the perfect car. There was no pressure, it was like we were hanging out with a friend. And Bobby Preston is not just the guy on the commercials. He was actively involved in our shopping experience and made sure we were well taken care of. The experience was exceptional.
Recommended
RecommendedI am someone that doesn't enjoy shopping for a car. I tend to do my research online. Many people will say the better deals are out of town but a chance online meeting connected me to Tessa Fairburn! Tessa took great care of me and made it a simple process. She understood my needs and what I wanted in my new car. Tessa made me comfortable and I am a happy customer driving a beautiful 2016 Black Equinox LT. I will recommend Tessa to my friends and will be back to see her in 2 years when my lease is up. Thank you so very m... read more
Recommended
RecommendedI worked with Tessa she was great she helped me get into a brand new truck when I didn't think I'd be able to get into anything.. I drove about 45 minutes past a lot of other dealerships and I won't go anywhere else!!
Not a very good place to buy a car not very honest
Preston GM misguided a volunteer fire company on a purchase of a truck for service. The truck needed extensive service once it was delivered and Preston GM refused to assist. I would think twice about purchasing a vehicle from a dealership who neglects repairs before purchase. This is not acceptable. Especially when you knew this purchase was for a public safety organization. SHAME ON YOU.
Business response:
Hello, Please know we take this feedback very seriously. I would like to speak with you about the status of a truck recently sold by our Sales Team, as well as the level of communication received from our Management Team. Whenever you're able, please send me an email with your best method of contact so we may discuss this in greater detail. SIncerely, Steve Plyler Sales Manager Preston GM Superstore splyler@prestonauto.com
Besides the sales “techniques “ of hiding issues until it’s sold, and then telling you it’s your problem now, even if it isn’t. Service is trash, vehicles are trash. Shame on them!
Business response:
Hello Shaina, Thank you for sharing your review. We pride ourselves on providing excellent customer satisfaction and I would like the opportunity to discuss your feedback regarding our inventory, as well as your recent experience with our Sales Team while inquiring about a vehicle. Can you please email me with your preferred contact information? Sincerely, Steve Plyler Sales Manager Preston GM Superstore splyler@prestonauto.com
Frequently asked questions about Preston GM Superstore
How is Preston GM Superstore rated?
Preston GM Superstore has a 4.5 star rating with 1,047 reviews.
When is Preston GM Superstore open?
Preston GM Superstore is closed now. It will open tomorrow at 8:00 a.m.