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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We were treated very well Mike was very helpful in our We were treated very well Mike was very helpful in our choice for our new car. He took time to answer all of our questions. We have confidence in Toyota and are very happy with both of our cars. Camry 2007 and now Corrola 2010. I found the car I was interestd in on the internet. Toyota of Boardman. Mike E mailed me and the rest is history. Thank You Very Much
We have purchased 4 toyota's in the last 15 months and have been extremely satisfied with the quality of the cars and the service both at the time of the sale and afterwards. We would highly recommend this vendor. Preston has been fair in both the price of the new car and our trade ins.
We are extremely happy with our 2010 RAV4 from Preston Motors. Not only do we love our new car, but we love the way we were treated as customers. The staff at Preston Motors went above and beyond our expectations. They made sure we were comfortable and happy with our purchase at each and every step of the way. We will definitely be going back to them.
⭐ 1-Star Review ⭐ Consumers, please be aware. I normally don’t leave negative reviews, but my experience with this dealership has been so consistently dishonest and frustrating that I feel obligated to warn others. I purchased an extended Fidelity warranty with my vehicle, and ever since then, every service visit here has been a headache. Despite having a nationwide warranty, the dealership repeatedly told me I could only get my vehicle worked on at their location and nowhere else in the United States, which is completely fa... read more
Business response:
Hello, thank you for sharing your experience with us. We understand how frustrating it must have been to deal with conflicting information and unexpected fees, especially when you were relying on your extended warranty. This is not the experience we want for anyone at Preston CDJR. Your concerns about consistency, transparency, and respect for your time are taken very seriously. We will be reviewing your situation internally to make sure these issues are addressed and to prevent this from happening in the future. We’re truly... read more
Haven’t been able to solve issue on two attempts. Now have to take back a third time.
Unfortunately, Not all of my service issues were resolved and my messages to the dealership to this effect have not been responded to.
I was disappointed in the service. The truck I bought had only one key. the salesman said there was two keys, all 4 tires was low on air, and the gas tank light was on when I left the lot. There were two door dents on the passenger side that the salesman said that they could have their service people fix.as of today I haven't heard from them
I am extremely disappointed with my service experience at Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missing or improperly reinstalled, a tool was left in the engine bay, and the vehicle stalled shortly after final pickup. Despite being told the truck was inspected, I found multiple issues myself. While a few staff members were courteous, the overall quality of the work and attention to detail were unacceptable. I won’t be ret... read more
service technician gives me a $900+ list of "recommended" items during my state inspection including 1) brake fluid flush$122.30, 2) complete drive-line fluid exchange $441.94, 3)change engine oil $24.95 ( had done 4 months ago which they did low mileage, 4) repair leaking windshield washer hose $145.83 ( which neither the mechanic nor the service tech failed to state that it was a requirement for passing state inspection. He said I could think about it and fix later, it was just for my record.. They notify me an hour later ... read more
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.