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Moritz Kia of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
8501 West Fwy, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Customer service was spot on. Staff was very attentive and efficient. New building was beautiful and comfortable. I was in and out quickly and had a smile on my face. Job well done Moritz👍🏻👍🏻👍🏻👍🏻
I’m very upset with my dealerships service department. Hours after I got my car from Christian I told him that the drivers heated seat would not cut off only if I cut the car off. He told me to bring it in. After the weekend I brought it in. The Service Center told me to bring in my car at 7:30 and they would work on it. I was told it would be a few hours. I took till 2:30 for them to tell me the mechanism under the seat had to be replaced. I was then told it would be ordered and installed at no charge. I have been waiting a... read more
Used this dealership in the past with good results. After many years needing a new car, we returned with great results. Also sent a referral and they too had great results. First vehicle service was outstanding!
Jenna from service has terrible customer service. She and another man were told I was next and she went to the next person who walked in the door. Then I spoke up and she ignored me. That’s why this place has terrible reviews!!
Stay away from this dealership... they are scammers and liars...they had over 50k escalade that I was going to pay for and when I called to see if he could do a little better on price he told me they posted the wrong price and that it was a 1000 dollars more...you think he would honor the price for their mistake but no, they lost out on a 50k sale.... I wonder how many other people had the same problem and how many people were cheated the same way...yeah Scott was the used car manager and he was no help what so ever
I was buying my first car and they didn’t have exactly what I wanted (color with a particular set of rims) but they made some calls and were able to get me what I wanted in less than a week! The sales and finance guys were really helpful and I thought this would be my go to dealership until I came in a few months later to get my car serviced. Now I drive out of the way to another Kia dealership just to get better customer service. I had brought my car in before to get a temporary fix until I could afford the right part, when... read more
They suck. Don't do what they are asked to do. I am old not stupid.
Booked my car in for appointment two days ago. Dropped it off first thing this morning. Was told to expect a phone call at lunch. By 1:30 I had heard nothing so left a message asking the dealership to phone me back. 4pm and still no call so I phoned again and was told that they haven't looked at my car yet and they would need to keep it until tomorrow. I was talked over by the gentlemen who took my call. And above all the rest of the poor customer service (over and above the fact we will not have a car for 2 days over s... read more
Moritz Kia is full of s***, they gave me a loaner car so they could repair my car. So the check engine light comes on a couple days later. I take it back to Kia, they tell me that the line was chewed up buy a rodent, mind you the cars in my garage I've never had any rodent problems in the past even now I dont, now I'm the one who has to pay for a rodent chewing up the gas line $200 for using a car while mine was under repair.... where they do that at (FRED) threatened to take my car if I didn't pay, threatened to charge it ... read more
Frequently asked questions about Moritz Kia of Fort Worth
How is Moritz Kia of Fort Worth rated?
Moritz Kia of Fort Worth has a 4.6 star rating with 5,217 reviews.
When is Moritz Kia of Fort Worth open?
Moritz Kia of Fort Worth is closed now. It will open tomorrow at 8:30 a.m.