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Moritz Kia of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
8501 West Fwy, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Horrible experience. We spent $40k for a car it’s been 3 months now, still have received it because their service department is incompetent
I do not recommend a company that employs racist people who cheer on brutality, violence, violation of human rights, and racial profiling. Keith Howard is one of those people.
Went in to get the trim pieces on my car fixed and an oil change... the service was wonderful and we thought we were treated well... but when my husband left not 5 miles down the road my tire went flat. My husband had to change my tire and when he looked there was a huge gash that couldn't have been done on the road. The dealership told us we needed a whole new tire and some people at the dealership told us that it could have happened there and some people said it didn't happen there. We had to pay 300+ for a new tire on ... read more
Christian is the rudest person and has zero business dealing with the public. Hopefully the rest of the service dept is better.
Wife’s car was towed in Monday morning and it is now Friday evening and it still has not been looked at. When she call Monday they said they would try to get to it soon but since there was a holiday this week (4th of July) they would be really busy Friday. My question is, is that busy with cars that came in for service after hers? We bought Sorento new there and that we had found a decent dealership but obviously not! No one likes a car that breaks down but it happens. That is not the issue. Issue is being frozen now not... read more
the salesman lied to me. when my car was broken into and destroyed, I towed it there thinking that they would do right by their customers. wrong. because they could not be bothered to cover a broken window, my car has even more damage due to the severe storm that came through. Michael in service was so rude to me yesterday. when I called the main number to discuss not only the lie I was told, but the way I was spoken to by Michael, the woman I spoke to that told me that she would look into the situation must have though... read more
Absolute worst experience ever. The sales manager is awful. He is rude and extremely unprofessional. I have been using this dealership for years bought many cars from them. I will never go back. I will only use Moritz Kia in Alliance they have the best customer service and are amazing.
This is seriously the worst service dept ever. I rolled the oil change package into my payment and I’ll NEVER do that again. What is the point of an appointment? I mean that. I have a toddler that I have to bring with me, and I make an 8:30 appointment in hopes of getting in and out. It’s now 10 am and I’ve chased him for an hour and a half around your dealership….. FOR AN OIL CHANGE. Make it make sense!!! Even with zero car experience I could change the oil quicker than this service dept.
Business response:
Raleigh, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Moritz Kia Fort Worth Team
⚠️ Urgent Warning: Extremely Frustrating Experience with Moritz Kia's Service Department ⚠️ I feel compelled to share my recent ordeal with Moritz Kia's service department to forewarn fellow consumers about the concerning issues I encountered. The handling of my car repair has been nothing short of infuriating, and I believe it is crucial to shed light on specific instances that may impact your decision to trust this dealership. Communication Nightmares: Getting a timely appointment proved to be a saga in itself. Mult... read more
Business response:
We’d like to thank you for sharing details of your recent experience at our dealership, Julie. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, The Moritz Kia Fort Worth Team
Frequently asked questions about Moritz Kia of Fort Worth
How is Moritz Kia of Fort Worth rated?
Moritz Kia of Fort Worth has a 4.6 star rating with 5,217 reviews.
When is Moritz Kia of Fort Worth open?
Moritz Kia of Fort Worth is closed now. It will open on Monday at 8:30 a.m.