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8501 West Fwy, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
2013 Kia recalled a brake light switch, switch causes your brake lights to malfunction..we buy the car supposedly fixed.. now the recall replacement part is out and kia is refusing to fix it...and says it's my problem..a 13.00 part.. that cost us 100.00 to diagnose that we now have to pay someone to fix. Thanks Moritz for standing by your product and risking my 4 year old daughter's life because you chose to ignore this.
Our car has 99k on it ..Called the service department, they said they couldn't get me in for almost a week to check the engine problem on our car. So we dont drive the car for a week..We brought it in today at 9:15am like scheduled..4pm rolls around no call or anything so I call..wont even be looked at till tomorrow..ok so why the 9am appointment today?? oh yeah there going to charge me 100.00 just for diagnosing the problem, a car I bought from them and then brought to them to be looked over by them..I dont want to void my ... read more
My first experience at a Kia dealership, first impression was not good. As I pulled up there were probably 6 guys in purple shirts, standing around the door. No one said hello as I headed for the door. Inside, it's crowded, messy and seemed a little unorganized. But I had a nice and knowledgeable salesman named Chris. The test drive was convincing that this would be a good choice, then the long, drawn out process of getting the best deal. My advice: study about what the car you want costs, know how to deal and don't giv... read more
Bodyshop horrible customer service on two occasions.. I will not buy another car from Mortiz nor will i refer anyone else.. This is my third car from Mortiz my first two from Mortiz Arlington and i love them they treated us with respect they were very professional and upstanding and they were always there for us.
I just talked to someone in finance who was the rudest person I've ever spoken with at a car dealership!!!
Me and my wife just purchased a 2013 Sorento, looks brand new, the problem I have, is now that I bought the car, I can't get anyone there to answer any calls or emails. Wish they would get back to me!
Moritz Kia of Fort Worth has a 4.6 star rating with 5,217 reviews.
Moritz Kia of Fort Worth is closed now. It will open tomorrow at 8:30 a.m.