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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I did not enjoy my experience at the service center. It seemed to take forever.
Business response:
Hi Ann, we’re sorry to hear your experience at our service center didn’t meet expectations. Please reach out to Jared Diveley at jared@lakelandvw.com so we can address your concerns.
Everything went great! Very prompted and timely and attentive. Always a pleasant experience. Clean and neat environment and pleased with the staff. The ladies and happy and greet you with a smile.
Business response:
Thank you for your kind words, Barbara! We're so glad to hear that your experience was prompt, attentive, and pleasant. We take pride in providing a clean, welcoming environment, and it's great to know that our team made a positive impression. We look forward to serving you again soon!
Great service and excellent staff. Very satisfied 👍🏻 I wouldn’t take my vehicle for maintenance anywhere else. Thank you.
Business response:
Thank you, Margo! We're thrilled to hear that you're satisfied with the service and our staff. We truly appreciate your loyalty and are glad to be your trusted choice for vehicle maintenance. We look forward to assisting you again in the future!
This visit went well. Saul kept me informed although the time was lengthy for the repair. 4 days. Cost is really high as well but overall I was satisfied
Business response:
Thank you for your feedback! We're glad Saul kept you informed throughout the process and that you were satisfied with your visit. We understand that repair times and costs can be challenging, and we appreciate your patience. If you have any further concerns, please don't hesitate to reach out.
amazing team of person. . specially Katlyn, always focus on fix my problem and help me with everything
Business response:
Hi, Thank you for your kind words! We're thrilled to hear that Katlyn and the team provided such great service. If you need anything else, don't hesitate to reach out. We look forward to assisting you again in the future!
Fixed my problems - my car is driving well. Thank you Volkswagen- I had a pleasure of working with Ashley.
Business response:
Hi Amanda, Thank you for sharing your experience! We're so glad to hear that your car is driving well now. We're also happy to know that Ashley was able to assist you. We truly appreciate your kind words and look forward to serving you again in the future. Thanks for choosing Lakeland Volkswagen!
Lakeland Volkswagen great customer service knowledge of these equipment plus a free car wash great service
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and appreciated the knowledge of our team. It's also fantastic to know you enjoyed the complimentary car wash. We look forward to continuing to serve you at Lakeland Volkswagen!
Very good. Very good....phone system sucks....difficult to connect with service. But service was vey good.
Business response:
Hi, Thank you for your feedback! We're glad to hear that you had a positive experience with our service team. We apologize for the inconvenience caused by our phone system, and we appreciate you bringing this to our attention. We’ll work on improving this aspect to make your next visit even better. Thanks again for choosing Lakeland Volkswagen!
Great service highly recommend! !!!! I will return for future service and the pice was fair
Business response:
Jason, thank you for your recommendation! We’re glad you had a great experience at Lakeland Volkswagen and found our pricing fair. We look forward to assisting you with future service needs!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.