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Lakeland Volkswagen

4.9
  • Car Dealers
  • Lakeland, FL

About this business

AutomotiveCar Dealers

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more

Location details

209 S Lake Parker Ave, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.94,900 reviews
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duecydo's profile image
2 months ago

Friendly and speedy, they got me in and out all in the same day. They were informative and answered any questions I had. 

Business response:

Hi, Thank you for the great feedback! We're glad to hear our team at Lakeland Volkswagen provided friendly, efficient service and kept you well-informed throughout the process. We appreciate you choosing us! 

earn3pizza's profile image
earn3pizza 
2 months ago

Took my Atlas in for a quick recall. Was in and out in approximately 25-30 min. And that was including a complimentary wash. 

Business response:

Hi, Thank you for your review! We're glad to hear your Atlas was serviced quickly, and that you enjoyed the complimentary wash. We appreciate your feedback and look forward to assisting you again! 

plpc's profile image
2 months ago

Very professional! They took care of me and my car in a very professional manner, and the car service was completed with great quality. 

Business response:

Thank you for the kind words! We're glad to hear you were well taken care of and that the service on your vehicle met your expectations. We appreciate you choosing Lakeland Volkswagen! 

BadHodaQuote's profile image
BadHodaQuote 
2 months ago

Who is Larry Riddle? If that's the Finance guy I rate him a 5 The dealership was ok but I never really sat down and talked with the manager 

Business response:

Hello, Thank you for your feedback! We’re glad to hear that Larry made a positive impression. We strive to make every aspect of your experience as smooth as possible. If there's anything we can do to improve, don’t hesitate to reach out. We appreciate you choosing Lakeland Volkswagen! 

JAYBUCK96's profile image
JAYBUCK96 
2 months ago

Extraordinary experience, got me in and out. Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 rating. 

Business response:

Hi Jay, thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at Lakeland Volkswagen. We truly appreciate your feedback and hope to see you again soon! 

browneyedjandb's profile image
browneyedjandb 
2 months ago

My service experience has been excellent for my wife and myself especially from Kaitlyn who’s been wonderful 

Business response:

Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that Kaitlyn has been so wonderful in assisting both you and your wife. We truly appreciate your feedback and look forward to providing you with excellent service in the future! 

lisa@lisa.net's profile image
lisa@lisa.net 
2 months ago

Ashley, I believe was the lady’s name who helped me, was excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and resolved the issue with speed. All the while she made sure my double the original wait time was not going to keep me there miserable by supplying me a ride home. I had to spend more money and time than I had ever imagined at the delearship that day, but I went away feeling happy to have had the appointment. Can you even imagi... read more

Business response:

Hi Lisa, Thank you for sharing your experience with us! We’re so glad to hear Ashley was able to assist you with the unexpected issue and make your visit more comfortable. We truly appreciate your kind words and are happy we could make the experience a positive one. We look forward to serving you again in the future! 

Emanuel's profile image
2 months ago

First time scheduling service for my case with Lakeland VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy easier for me. Throughout the whole process she was very informative and kept me in the loop of anything they found with the car. Very happy with the professionalism, great service by her and the team as well. 

Business response:

Thank you for the kind words, Emanuel! We're so glad your first service experience at Lakeland Volkswagen was a positive one. Kaitlyn truly goes above and beyond, and we're happy to hear she kept everything clear and convenient for you. We appreciate your trust and look forward to helping you again in the future! 

tiger100550's profile image
tiger100550 
2 months ago

Nice man. He seem to know a lot about the car business. He is a very nice man. 

Business response:

Hi, thank you for your feedback! We're happy to hear that you had a positive experience with our team member. It's great that you felt he was knowledgeable and pleasant to work with. We appreciate your kind words and look forward to assisting you again! 

Frequently asked questions about Lakeland Volkswagen

How is Lakeland Volkswagen rated?

Lakeland Volkswagen has a 4.9 star rating with 4,900 reviews. 

When is Lakeland Volkswagen open?

Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.