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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The service team is so welcoming. Katlyn is knowledgeable and always explains the services clearly. Years ago when I bought the car, Michelle was very friendly and honest about the pricing, and she worked with me in making my big purchase. As long as VW still makes a cheap and reliable people's car, I'll be coming back! (hint: bells and whistles are for Porsches and Audis, not Golfs and Jettas)
Business response:
Hi, Thank you for the kind words! We are so glad to hear about your positive experiences with both Katlyn and Michelle. Our team strives to make every visit welcoming and informative, and we're thrilled to know that you’ve been satisfied with our service. We truly appreciate your continued trust in Lakeland Volkswagen and look forward to serving you for many more years to come!
Appreciated the kind and knowledgeable help of Jeffrey. Larry was also very helpful. No complaints whatsoever.
Business response:
Hi Carol, Thank you for your kind words! We're thrilled to hear that Jeffrey and Larry were able to assist you so well. It’s great to know that you had a positive experience with us. If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again!
Had to have some regular maintenance done. She sounds brand new now. I’m happy to say no issues so far.
Business response:
Hi, We're so glad to hear your vehicle is running like new after the maintenance! It's always great when everything goes smoothly. Thank you for trusting Lakeland Volkswagen with your car care!
Ashleigh is great to work with. Does her best to accommodate. I hope all problems are fixed now regarding my car’s failures.
Business response:
Thank you for sharing your experience, Samuel! We're happy to hear Ashleigh was able to help accommodate you. We hope your car is all set now and running smoothly. If you need anything else, don't hesitate to reach out!
This dealership has excellent and highly responsible workers, however; every time I go there, they are extremely busy. Also the VW part delivery system should be as fast as Amazon.
Business response:
Hi, Thank you for your feedback! We're glad to hear you’ve had positive experiences with our team. We apologize for the wait times and appreciate your patience. We're working hard to improve our part delivery system to provide a quicker turnaround. We look forward to serving you again soon!
Good experience with scheduling and completing work. Disappointed with them not being able to confirm or use my VW Authorized Prepaid Service plan which is supposed to be able to be used at any VW dealer.
They are very clean. I got new tires and they said my shocks were leaking. I let the mechanic at the shop look at it and he came to get me and showed me that they were not leaking.
Business response:
Thank you for your feedback, Morgan! We're glad you found our facility clean and appreciate you bringing your concerns to our attention. We take accuracy seriously, and we're sorry for any confusion regarding the shocks. Please feel free to reach out to Jared Diveley at jared@lakelandvw.com if you'd like to discuss this further. We value your business and hope to serve you again!
I have been coming to Lakeland VW since 2002. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. No pressure from anyone to buy a car.
Business response:
Thank you for your loyalty to Lakeland Volkswagen and for choosing us for so many of your vehicles! We’re delighted to hear that Michelle’s attentiveness and Larry’s upfront approach have made your experiences positive and pressure-free. Your trust means everything to us, and we look forward to serving you for years to come!
Responsive and easy to deal with. Worked the deal over the phone as we were coming from over an hour away. Everything was as expected.
Business response:
Hi, Thank you for sharing your experience with Lakeland Volkswagen! We’re glad to hear that our team made the process smooth and convenient, especially given the distance you traveled. Your satisfaction is our priority, and we appreciate your trust in us!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 7:00 p.m.