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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Very professional! They took care of me and my car in a very professional manner, and the car service was completed with great quality.
Business response:
Thank you for the kind words! We're glad to hear you were well taken care of and that the service on your vehicle met your expectations. We appreciate you choosing Lakeland Volkswagen!
Who is Larry Riddle? If that's the Finance guy I rate him a 5 The dealership was ok but I never really sat down and talked with the manager
Business response:
Hello, Thank you for your feedback! We’re glad to hear that Larry made a positive impression. We strive to make every aspect of your experience as smooth as possible. If there's anything we can do to improve, don’t hesitate to reach out. We appreciate you choosing Lakeland Volkswagen!
Extraordinary experience, got me in and out. Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 rating.
Business response:
Hi Jay, thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at Lakeland Volkswagen. We truly appreciate your feedback and hope to see you again soon!
My service experience has been excellent for my wife and myself especially from Kaitlyn who’s been wonderful
Business response:
Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that Kaitlyn has been so wonderful in assisting both you and your wife. We truly appreciate your feedback and look forward to providing you with excellent service in the future!
Ashley, I believe was the lady’s name who helped me, was excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and resolved the issue with speed. All the while she made sure my double the original wait time was not going to keep me there miserable by supplying me a ride home. I had to spend more money and time than I had ever imagined at the delearship that day, but I went away feeling happy to have had the appointment. Can you even imagi... read more
Business response:
Hi Lisa, Thank you for sharing your experience with us! We’re so glad to hear Ashley was able to assist you with the unexpected issue and make your visit more comfortable. We truly appreciate your kind words and are happy we could make the experience a positive one. We look forward to serving you again in the future!
First time scheduling service for my case with Lakeland VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy easier for me. Throughout the whole process she was very informative and kept me in the loop of anything they found with the car. Very happy with the professionalism, great service by her and the team as well.
Business response:
Thank you for the kind words, Emanuel! We're so glad your first service experience at Lakeland Volkswagen was a positive one. Kaitlyn truly goes above and beyond, and we're happy to hear she kept everything clear and convenient for you. We appreciate your trust and look forward to helping you again in the future!
Nice man. He seem to know a lot about the car business. He is a very nice man.
Business response:
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with our team member. It's great that you felt he was knowledgeable and pleasant to work with. We appreciate your kind words and look forward to assisting you again!
Friendly and approachable staff member. Nice and clean waiting area and service was done in a timely manner.
Business response:
Hi, thank you for sharing your experience! We're glad to hear that our staff was friendly and approachable, and that you found our waiting area comfortable. We're also happy the service was completed in a timely manner. We look forward to seeing you again soon!
Very friendly, competent, and professional. Saul did a great job communicating with me. Good experience.
Business response:
Hi Mike, thank you for your great feedback! We're glad to hear that Saul provided you with excellent communication and professional service. We appreciate your kind words and are happy you had a positive experience at Lakeland Volkswagen. We look forward to serving you again!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.