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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Volkswagen was a great company and very respectful for helping with everything for my car
Business response:
Thank you, Jayden! We're delighted to hear that you had a great experience with us at Volkswagen and that our team was respectful and helpful with everything regarding your car. Your satisfaction is our priority, and we appreciate your feedback! We look forward to assisting you again in the future!
They treat people like they use to years ago. More business should go back and take care of their customers and they would have more of successful business.
Business response:
Thank you for your thoughtful feedback! We're so glad to hear that you feel we treat our customers with the care and respect reminiscent of the past. Providing exceptional service is our priority, and we appreciate your support. We agree that taking care of customers is key to success! We look forward to seeing you again soon!
Internet sale, very prompt responses, helpful, professional but not fake personalities. Not a bunch of back and forth with negotiating-“here’s our best price”
Business response:
Thank you for your feedback! We’re glad to hear that you had a smooth internet sale experience with prompt responses and genuine service. We appreciate your kind words and look forward to assisting you again in the future!
Chill and friendly environment made the car purchase fun and stress free. Everyone was was easy to work with and it was the fastest car buying process I have ever experienced.
Business response:
Thank you, David! We're thrilled to hear that you had a fun and stress-free car purchasing experience with us! It’s great to know our friendly environment and team made the process quick and enjoyable. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new car!
Excellent attention and very good service, I received good information and explanation about the repair that my Volkswagen requires.
Business response:
Hi, Thank you for your feedback! We're glad to hear that you received excellent attention and clear information about your Volkswagen repair at Lakeland Volkswagen. We appreciate your support!
Nice , friendly, and courteous dealership. Knowledgeable about VW cars and I've never been disappointed with the service.
Business response:
Hi, Thank you for your kind words! We’re thrilled to hear that you’ve had positive experiences with our knowledgeable team and service. We appreciate your support!
I have recently moved to the area & this was my first visit at this location for a recurrent ‘check engine light ON’ issue with my Atlas. Fortunately my car is still under warranty. Very kind, professional and knowledgeable staff. Katlyn was superb. She kept me posted about every step of the way and progress with the vehicle. I am very pleased with their customer service.
Business response:
Hi, Thank you for sharing your experience, Alvi! We’re glad to hear that Katlyn and our team provided you with excellent service and kept you informed throughout the process. We appreciate your trust in us and look forward to assisting you in the future!
Professional, reliable and loyal to their customers. 5 star dealership. Bought 3 vehicles from them.
Business response:
Hi, Thank you for your kind words! We're grateful for your loyalty and thrilled to hear you’ve had a 5-star experience with us. We look forward to serving you again!
Matt does a great job communicating with his customers, letting us know what to expect on our service appointment. He keeps us updated on our progress and explains all the work that was done.
Business response:
Hi, Thank you for the feedback! We're thrilled to hear that Matt provided excellent communication during your service appointment. Keeping our customers informed is our priority!
Lakeland Volkswagen has a 4.9 star rating with 4,901 reviews.
Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.