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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
This dealership is very clean , welcoming , customer service is well , wait time is fairly well , getting an appointment scheduled is fairly easy.
Business response:
Thank you, Layla! We're thrilled to hear you had a positive experience at Lakeland Volkswagen. We appreciate your feedback about our clean and welcoming dealership and look forward to serving you again!
Took the car right in, got us a loaner within 24 hours and repaired the emergency fix within another 24 hours. Great service.
Business response:
Hi, Thank you for your feedback! We're glad to hear that you had a great experience at Lakeland Volkswagen. Providing timely service and loaner vehicles is our priority!
Matt was super helpful and on top of servicing my vehicle. He kept me updated on how things were going and the expected timeframe. He was very responsive during all communications between him and I. I highly recommend having Matt as your service advisor.
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that Matt provided excellent service and kept you informed throughout the process. We appreciate your recommendation!
They were able to get My car in same Day. Quick Service. Very nice people
Business response:
Thank you, Pistoria! We're so glad we could get your car in the same day and provide quick service. It's great to hear that you found our team friendly too! We look forward to helping you again whenever you need us!
You can not ask for a better Service Advisor than Matt. He is the best.
Business response:
Hi, Thank you for the great feedback! We're thrilled to hear that Matt provided you with top-notch service at Lakeland Volkswagen.
Very friendly and knowledgeable. Higher than most shops, but the quality is there. 9/10
Business response:
Hi, Thank you for your feedback! We're glad you found our team friendly and knowledgeable. We strive to provide top-quality service and appreciate your understanding of our pricing. We hope to see you again soon!
They did a thorough check of my car and helped look for discounts and offered options for my repairs
Business response:
Hi, Thank you for your feedback! We're glad to hear our team provided a thorough check and helped you find discounts for your repairs. We appreciate your trust in us!
I was driving a new car in two hours I think that’s pretty good
Business response:
Hi, Thanks for the great feedback! We're thrilled to hear you were able to drive off in a new car so quickly. Enjoy your new ride!
When I was there. Walked around showroom no one seemed interested in wanting to help me if I was looking into trading
Business response:
Hi, Thank you for your feedback! We're sorry to hear about your experience in the showroom. Please reach out to Jared Diveley at jared@lakelandvw.com, and he will be happy to assist you with any questions or concerns you may have regarding your trade-in. We appreciate your input!
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.