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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great cafe area to wait in. I love the video they send with the recommendations. Katelyn was great a checking in.
Business response:
Hi, Thank you for your feedback! We’re glad you enjoyed the café area and video recommendations. Katelyn will appreciate your kind words. We look forward to serving you again at Lakeland Volkswagen!
Dealership was good. Not a knock my socks off, but good. Little crowded when you walk in, with the way the desks are situated in the service area. Also compared to other dealerships with service centers, the cost to get an oil change and a separate charge to rotate tires is considerably higher here at the VW service center. This will be taken into consideration for my next oil change.
Business response:
HI, Thank you for your feedback. We appreciate your observations about the service area and pricing. We’re always looking to improve and will take your comments into account. We hope to provide a better experience on your next visit to Lakeland Volkswagen.
Hiram is always professional, knowledgeable and friendly. He is always available to answer questions and give support.
Business response:
Hi, Thank you for the great feedback! We’re pleased to hear that Hiram’s professionalism, knowledge, and friendliness consistently make a positive impact. We appreciate your support and look forward to assisting you again at Lakeland Volkswagen!
Katlyn was very helpful and friendly. She explained in detail the additional services recommended by the dealership and very respectful of my service choices.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Katlyn provided helpful and respectful service. We strive to ensure our customers feel well-informed and valued. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your kind words!
Hiram was extremely helpful and knowledgeable. Larry was helpful as well and made financing stress free
Business response:
Thank you for your kind words! We’re delighted to hear that Hiram and Larry provided such helpful and knowledgeable service, and that the financing process was stress-free. Your satisfaction is our top priority, and we’re here if you need anything else. Enjoy your new vehicle!
This service department goes above and beyond is top notch. They always give 5 star service.
Business response:
Thank you for your glowing review, Danielle! We're thrilled to hear that our service department consistently meets your expectations and provides you with top-notch, 5-star service. Your kind words mean a lot to us, and we're grateful for your continued support!
Best car experience ever! Drive over 2 hours and wasn’t disappointed. Smooth transition . I was in and out in 1 hour.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that your long drive was worth it and that you had the best car experience ever. It’s great to know that the process was smooth and efficient for you. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!
Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!
The dealership was very clean and nice. The service writers are very friendly and a great help with any questions.
Business response:
Thanks for the kind words, Zackary! We’re glad to hear you found the dealership clean and welcoming, and that our service writers were helpful and friendly. If you have any more questions or need assistance in the future, feel free to reach out!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.