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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Everyone in the dealership was polite, Katelyn was a pleasure to deal with and my car was serviced exceptionally.
Business response:
Hi, Thank you for your feedback! We’re glad to hear that everyone at the dealership was polite and that Katelyn made your experience enjoyable. We look forward to assisting you again in the future!
I originally brought my GTI in for a suction pump recall, and for a check up on my wheels. They found that the inner rim of each tire was damaged and the inner wiring was exposed. Since GTIs are rare for the area, they had to order the tires. I needed to leave my car at the shop because they recommended that I shouldn’t drive it home. However, they provided me a shuttle back to my house, which most dealers won’t do. Once the recall and tires were done (roughly 2 business days) I picked it up and drove it home. I took one sho... read more
Business response:
Thank you for sharing your experience, Jason. We apologize for the inconvenience you faced, but we're glad to hear that our team went above and beyond to assist you. We appreciate your understanding and patience throughout the process. If you have any more needs or questions in the future, feel free to reach out. We look forward to serving you again!
Jarime was very easy to work with. No pressure, answered all questions promptly & tool great care of me during my transaction. Will definitely be back next time. Highly recommend!
Business response:
Thank you for the fantastic feedback! We're so glad to hear that Jarime made your experience smooth and stress-free. We look forward to assisting you again in the future and appreciate your recommendation!
I'll do this one more time as I'm having a very hard time with your site. The people are friendly, compassionate, good advice and beyond to satisfy your customers
Business response:
Hi, Thank you for your feedback! We’re glad to hear that our team provided friendly, compassionate service and went above and beyond to satisfy you. We appreciate your patience and look forward to assisting you again!
I took my car in without an appointment and they were very helpful, professional and prompt. They diagnosed in address, the problem quickly and Efficiently. They were able to work me into their very busy day and a timely manner. They kept me informed along the way I wouldn’t hesitate to use them again.
Business response:
Thank you, Troy! We’re glad to hear you had a positive experience with our team. We appreciate your kind words and look forward to assisting you again in the future!
Good costumer service every body so nice Ashley a special costumer the experience loved thanks you so much
Business response:
Thank you, Aolalberto! We're glad you had a great experience with our team, especially Ashley. We appreciate your kind words!
Hunter was nice, informative, and listened to our needs. However, I texted him once he got our business about a feature on the car and have yet to hear back from him.
Business response:
Hi, Thank you for your feedback. We’re glad Hunter was nice, informative, and attentive to your needs. We apologize for the delay in responding to your follow-up text and will ensure this is addressed. We appreciate your input and hope to assist you better in the future at Lakeland Volkswagen
I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too!
Business response:
Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!
I have always had great service from Lakeland Volkswagen. Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Matt in Service, and Business Manager Larry.
Business response:
Hi, Thank you for your continued support! We’re thrilled to hear that Hiram, Katlyn, Ashley, Matt, and Larry have provided you with great service. We look forward to seeing you again at Lakeland Volkswagen!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.