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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias
Business response:
Gracias, Jose, por tu excelente comentario. Nos alegra saber que tu experiencia fue tan positiva. ¡Agradecemos tu recomendación y esperamos verte de nuevo en Victory Mitsubishi!
I highly recommend Matthew Lindberg as a service advisor. He is not only easygoing and approachable but also truly listens and understands his clients’ needs. Matthew takes the time to ensure every question is answered and that customers feel confident about their service choices. His professionalism and dedication to customer satisfaction set him apart, making him a fantastic asset to anyone in need of guidance. I am confident in saying you’ll be in excellent hands with Matthew as your service advisor.
Business response:
Hi, Thank you for your kind words! We're thrilled to hear about your positive experience with Matthew Lindberg. It's great to hear that his dedication to customer satisfaction truly makes a difference, and we’re glad you felt well taken care of. We appreciate you choosing Lakeland Volkswagen!
Very good for service department, a bit crowded for appointments but overall good service from Lakeland Volkswagen.
Business response:
Hi, Thank you for your feedback! We're glad to hear you had a positive experience with our service department. We appreciate your patience and look forward to continuing to serve you at Lakeland Volkswagen!
The dealership was very clean and the people were very friendly. The waiting area is nice too
Business response:
Hi, Thank you for your kind words! We're glad to hear you had a positive experience at Lakeland Volkswagen. We strive to maintain a clean and welcoming environment for all our customers. We look forward to serving you again!
Very satisfied with the entire process, ease in scheduling appointment, dropping off and returning for vehicle which was ready when promised. Kudos to the entire team at Lakeland Volkswagon!!!
Business response:
Hi, Thank you for your feedback! We're thrilled to hear you had a smooth experience with scheduling, drop-off — we look forward to serving you again at Lakeland Volkswagen!
The service was fast and I appreciate it that. The courtesy car wash is nice as well
Business response:
Thank you, Angel! We're glad to hear you had a fast and positive experience. We appreciate your kind words about the courtesy car wash and look forward to serving you again at Lakeland Volkswagen!
It's a small dealership but they have the time to spend with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to what I wanted and gave me a deal I could afford. Larry took most of the pain out of paying. I would highly recommend this dealership to anyone looking for a car.
Business response:
Thank you for sharing your experience, Marybeth! We’re thrilled to hear that Hunter and Larry made your car-buying experience more personal and enjoyable. At Lakeland Volkswagen, we’re dedicated to providing great service to every customer, and we appreciate your recommendation!
Matthew was nice but it took a while to get the car looked at even with an appointment
Business response:
Hi, Thank you for your feedback. We're glad to hear that Matthew was helpful, and we apologize for the wait. We’ll work to improve wait times and ensure a more efficient experience in the future.
Great as always thank you to everyone who helped we will be returning no question
Business response:
Hi, Thank you for your kind words! We’re thrilled to hear you had a great experience at Lakeland Volkswagen. We look forward to welcoming you back!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 7:00 p.m.