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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a good experience and was nice to work with people It was a good experience and was nice to work with people that new what they were talking about
Business response:
Hi Chad, Thank you for your feedback! We're glad to hear you had a good experience and appreciated working with our knowledgeable team. We look forward to serving you again!
Wish I didn't need to buy an accessory that I have not Wish I didn't need to buy an accessory that I have not received yet
Business response:
N8jasper, please email our general sales manager Kris at kculhane@tenvoordeford.com so he can get your contact information and figure out why you havent gotten your accessories yet. We apologize for the inconvenience and look forward to resolving your concern immediately. Thank you for your business.
James was very kind and easy to work with. James was very kind and easy to work with. I would definitely recommend him to anyone. I was never feeling pressured or uncomfortable with our decision to purchase a car. He was genuine and I felt like he cared about what I wanted and not just making a sale
Business response:
Hi, Thank you for your positive feedback! We're delighted to hear that James provided you with a comfortable and pressure-free experience. We pride ourselves on genuine customer service, and we're glad James exemplified that during your car purchase. We appreciate your recommendation and look forward to serving you again in the future!
Didn’t get the cigarette and smoke smell out of the Didn’t get the cigarette and smoke smell out of the interior of new 2022 f-150!
Business response:
Hi, We apologize for the inconvenience. Please contact us so we can assist you further in addressing the cigarette and smoke smell in your new 2022 F-150. We appreciate your feedback and look forward to resolving this issue for you.
Justin was extremely helpful when I was faced with having Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and coworkers about the great service I received. Thank you!
Business response:
Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.
Very attentive, helpful, informative, conscientious, and Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure!
Business response:
Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!
Everyone is always polite and keeps me informed on time. Everyone is always polite and keeps me informed on time. They also will reset my gauge on the side to my setting when I ask.
Business response:
Hi, Thank you for your feedback! We're glad to hear that our team is polite and keeps you informed throughout your visits. We're always happy to help reset your gauge to your preferred settings. If you need anything else, just let us know!
Friendly and knowledgeable service. Friendly and knowledgeable service. Good advice given . Comfortable waiting options. Good, decent, good good good.
Business response:
Hi Curtis, Thank you for your positive feedback! We're glad to hear that you found our service team friendly and knowledgeable, and that you were comfortable during your wait. We strive to provide good advice and a pleasant experience for all our customers. If you ever need anything else, feel free to reach out!
Service department needs to get back to the customer when Service department needs to get back to the customer when there vehicle is done. I seen my vehicle was done and waited 30 minutes and nobody informed me on it and had to go back to service and ask.
Business response:
Hi, We apologize for the inconvenience you experienced with our service department. Your feedback is valuable, and we will address this issue to ensure better communication in the future. We appreciate your understanding and hope to serve you better next time.
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,895 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 5:00 p.m.