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185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very Professional and thorough. Very Professional and thorough. I would recommend service to anybody. I appreciate the honesty and care for my needs.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and thorough. At Tenvoorde Ford, we prioritize honesty and care, and we're so glad that it made a difference for you. We appreciate your recommendation and look forward to serving you again!
I have had more work completed in the Quicklane area then I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably have less pissed off people, including myself!
Business response:
Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.
He is always helpful and pleasant. He is always helpful and pleasant. He keeps us informed all day - even when he’s super busy!
Business response:
Hi, Thank you for the kind words! We’re glad to hear you’ve had a great experience with our team member. We take pride in keeping our customers informed, even on the busiest days. We appreciate your continued trust in Tenvoorde Ford!
Checking our truck in was an easy process. Checking our truck in was an easy process. The service work was done about an hour before the time we were told.
Business response:
Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!
Very informative and letting me know exactly how long I Very informative and letting me know exactly how long I would have to wait thank you
Business response:
Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!
First-rate customer service! First-rate customer service! I don't live in St. Cloud. I was visiting my brother when I noticed a panel cover under my car was loose. I called Tenvoorde, and they told me to bring it right in. They looked under the car, and explained that it was a known defect they see all the time. They re-attached the panel, improvising a fastener, to protect the undercarriage of the care. I was impressed and appreciative. If I did live in St. Cloud, I'd take my car to Tenvoorde whenver it needed work. They tr... read more
Business response:
Hi Keith, Thank you for your feedback! We’re thrilled to hear you received first-rate customer service and were impressed with how we handled the issue. We appreciate your kind words and would be happy to assist you anytime.
Tenvoorde Ford was very easy from scheduling, to service, Tenvoorde Ford was very easy from scheduling, to service, to pick up. Kept me informed of what they needed to do to repair the vehicle. Good job guys and gals. 👍
Business response:
Hi Steve, Thank you for your feedback! We’re glad to hear that scheduling, service, and pickup were easy and that we kept you informed throughout the process. We appreciate your kind words!
Mike Asperhiem, is like a trusted brother when he Mike Asperhiem, is like a trusted brother when he recommends service or explains service to our vehicle. I highly trust him and his opinion on all decisions made on service to our vehicle.
Business response:
Thank you so much for your heartfelt feedback! We're thrilled to hear that Mike Asperhiem has earned your trust and provides such valuable guidance. We'll be sure to share your kind words with him. If you ever need anything else, don't hesitate to reach out—we're here for you!
The service people were very nice and helpful,got my The service people were very nice and helpful,got my truck fixed plus took care of a couple recalls. Very good to work with.
Business response:
Thank you for your feedback, Kenneth! We're glad to hear that our team was helpful and that we were able to take care of your truck and the recalls. If you need anything else or have any questions, feel free to reach out. We appreciate your support!
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,690 reviews.
Tenvoorde Ford, Inc. is open now. It will close at 8:00 p.m.