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Scott Kia of Springfield
- Car Dealers
- Springfield, PA
About this business
Location details
321 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
DISAPPOINTED I purchased 3 vehicles at Scott Kia in the last year, I will NEVER purchase a KIA product again, one of the reasons I went here is for the service. Steve Carillo and Angel are great to work with, when an issue arrises there is no easy way to get it fixed, I truly hate that I will not be doing business here again, I will be trading my KIA in on a ford or Chevy shortly. it will NOT be a Kia. Melvin in serivice is awesome, if you buy from here. make sure everything is in writing.
Business response:
We are very sorry about the frustrations you have expressed towards the manufacturer. We value you as a loyal customer of Scott Kia and want you to know that Steve and the Scott team are committed to doing everything we can at the dealership level to make things right and continue the relationship that we have built to keep you as a satisfied Kia owner.
Shady Tried to trade in our car. Spend there 3 hours, after which they still couldn't make us deal. We needed to know exact offer they can make us, but they wouldn't even able to give us the interest rate of the loan and any other information. Manager did not come out to speak to us, he was to busy.All they wanted to know is us to agree to a payment without basing it on any financial data, because didn't even contacted the bank. I wasted my time even though i was very interested in getting a car. Really shady and unprofessio... read more
Business response:
Hi Mikhail, we are sorry to hear about your negative experience and would like to offer our apologies. We want to thank you for your feedback and let you know that we will be investigating how your visit could have been better handled.
Nightmare in Springfield Crooks, dishonest. ..read what you sign! Finance manager really pulled a fast one on us and I do believe the sales girl, Angel, was very well aware of EVERYTHING! WORST EXPERIENCE EVER AT A DEALERSHIP!! LEGAL ACTION WILL FOLLOW IF THEY DON'T MAKE THIS RIGHT
Bad Closing Experience Finance Manager, Tom is rude, angry and abusive. Despite my complaints, have received no acknowledgement from management. Terrible experience. Salesman Matt Ruch was very pleasant to work with... Too bad he works for Scott Kia.. I can't recommend him to anyone...
Charles Smith Do not get fooled by this smooth talking sales associate and his finance manager Tom .They take advantage of their customers with smiles on there face's. Mean while they are stabbing you in the back. Be well informed this to you I WARN. BEWARE OF FAST TALKING xxxx
Frequently asked questions about Scott Kia of Springfield
How is Scott Kia of Springfield rated?
Scott Kia of Springfield has a 4.6 star rating with 4,947 reviews.
When is Scott Kia of Springfield open?
Scott Kia of Springfield is open now. It will close at 8:00 p.m.