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Price Honda Dover
- Car Dealers
- Dover, DE
About this business
Location details
4567 S Dupont Hwy, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Service great but the prices are crazy
Business response:
Hi! We're glad you were pleased with the service, though we understand your concerns about pricing. We appreciate the feedback and hope to continue earning your trust at Price Honda.
Made appointment to drive and buy truck, showed up first thing the next day and the truck was moved to the other dealership. The appointment was not booked correctly is the excuse I was given but I am skeptical that the excuse is true. I did get a call from a manager that explained the issue to me and attempted to up sell me on a different truck he told me they would reach out if another truck come in like the one that I was interested in. I get a call but only after I inquired about a different truck that was exactly what I... read more
Business response:
Hello, thank you for sharing your feedback. We strive to provide the best customer experience, and we're sorry that your visit did not meet your expectations. Please contact Ricky Havelow, our General Sales Manager, at rhavelow@priceautogroup.com so we can address your concerns and work to improve your experience.
I was disappointed that the service took longer than expected
Business response:
Hi, thank you for your feedback! We're sorry to hear the service took longer than expected. We truly value your time and will work to improve for your next visit. We appreciate your understanding and look forward to serving you again at Price Honda!
I have a smart start ignition lock on my vehicle and they missed a test so I got a violation.
Business response:
Hi, We apologize for the inconvenience this has caused. Please contact Jenna Racz at 302-943-6643 so we can look into this matter and work toward a resolution.
Had mats and splash guards. Suppose to have trunk adjusted I can hardy reach to close trunk. Service tech told me they couldn't adjust. When I purchased car was told it could be adjusted. When I came in to see if items were in stock in have installed was also told trunk could be adjusted. Perhaps someone could get stories straight. If I knew you couldn't adjust I wood not PURCHASED THE CAR. I am getter bad feeling about PRICE HONDA.
Business response:
Hi, we're sorry to hear about the confusion regarding your vehicle's trunk adjustment and the installation of your items. We understand how frustrating this must be, and we'd like to address your concerns. Please reach out to Jenna Racz at 302-943-6643 so we can discuss this further and find a resolution. We value your feedback and want to ensure a better experience moving forward.
I think the Labor charge is to high
Business response:
Thank you for your feedback. We understand your concerns about the labor charge. We always aim to offer fair pricing and quality service. If you'd like to discuss this further or have any questions, feel free to reach out to us directly. We're here to help!
Long waiting periods and lack of communication.
Business response:
Hi, thank you for sharing your feedback. We're sorry to hear about your experience with the waiting period and communication. We value your time and want to make things right. Please reach out to Jenna Racz at 302-943-6643, and she will assist in addressing your concerns.
I had to make two trips to get my windshield wipers replaced. I first called to make an appointment, Service Dept said not a problem and appt was made for 1/30/25. Arrived to find out they did not have part. Second trip was appt made for 2/5/25, arrived to be told by Service Rep that I would need to go to the parts department to retrieve blades. Go to Parts Dept where they told me they had no record of my blades being ordered. Eventually the young man at the Parts Dept. got everything together and solved that problem. Went b... read more
Business response:
Hi, We apologize for the inconvenience you've experienced. We understand how frustrating this situation must have been, and we appreciate your patience. Please reach out to Jenna Racz at 302-943-6643 so we can further address your concerns and ensure a more seamless experience in the future. Your satisfaction is our priority, and we are committed to improving our service.
There was a lack of communication when vehicle was done.
Business response:
Hi, Thank you for sharing your feedback. We apologize for the lack of communication regarding the completion of your vehicle service. This is certainly not the experience we aim to provide. Please reach out to Jenna Racz at 302-943-6643, and she will be happy to address your concerns.
Frequently asked questions about Price Honda Dover
How is Price Honda Dover rated?
Price Honda Dover has a 4.7 star rating with 4,875 reviews.
When is Price Honda Dover open?
Price Honda Dover is closed now. It will open at 9:00 a.m.