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Price Honda Dover
- Car Dealers
- Dover, DE
About this business
Location details
4567 S Dupont Hwy, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I've spent $4,900 with Price since December 18th. I've had my A/C "fixed" with them 3 times since 2023 and just last month (April 2026) they did the same "fix" to it. Supposedly added refrigerant and dye again to detect a leak which they charged me $299 for the 3rd time! There was no leak found so I am doubtful they added refrigerant since there was already refrigerant in the system. When I picked up my Acura a couple of weeks ago, the A/C was blowing cold air but changed to warm air. I called them to let them know and t... read more
Business response:
Hi, thank you for taking the time to share such detailed feedback about your experience with Price Honda. It is very concerning to hear about the repeated A/C concerns, the communication around diagnostics, and how the repair recommendations were handled. Your comments about pricing, clarity of repairs, and trust are important and will be shared with management for review. If you are open to it, please reach out to Jenna Racz at 302-943-6643 so your concerns can be looked into directly.
My Service at Price Honda was Great. However, my appointment was with Price Acura and the lady blew me off and told me they were too busy to take me and go to Price Honda. She was rude & nasty.
Business response:
Hi, thank you for sharing your experience with Price Honda. We are glad to hear your service visit went well and the team was able to take care of you. We are sorry to hear about what happened at Price Acura. We would like the opportunity to learn more and address your concerns. Please reach out to Jenna Racz at 302 943 6643 at your convenience.
Check in was smooth but when I went back to pick up my car, it was a totally different experience. At my last few services I was convinced how important a routine maintenance service was going to be, but once they completed the expense service, I learned that all they did was exchange fluids for a very hefty price. Then when we tried to question this and the price attached to it, the service staff was dismissive and rude. Knowing vehicles well, we asked nicely to speak to a manager. Then the one laughed and we were told they... read more
Business response:
Hello, we're very sorry to hear about your experience at Price Honda. This is not the level of service we aim to provide, and we understand how frustrating this must have been. We want to address your concerns directly and make things right. Please contact Jenna Racz at 302-943-6643 so she can review your visit and work with you on a resolution.
It was sold as I drove to the dealership before I had the opportunity to put a deposit down on the act vehicle I was seeking !
Business response:
Hello, we understand how disappointing this must have been. We know how frustrating it is to drive to Price Honda only to find the vehicle was already sold before you could place a deposit. Situations like this are never the experience we want for our customers. If you are still looking for a vehicle, Ricky Havelow, our General Sales Manager, would be glad to speak with you and help find something similar. You can reach him at rhavelow@priceautogroup.com
I did not like that my car was being towed there. Tow truck came for a pick up at 9:30 am so I called Price and set up a service appointment at 12:00 pm. My car arrived at Honda at 10:30 am, plenty of time for my appointment. I called around 4:30pm to see how it was coming, and the service tech said they needed my verbal authorization before they could start working on the vehicle. If so, why did they not call me at 12:00 pm, my appointment time, to get my verbal authorization.
Business response:
Hi, we're very sorry to hear about the confusion with your service appointment at Price Honda. We understand how frustrating it must have been to wait without communication, especially when you expected the work to start at your scheduled time. Your feedback is important, and we will review our process to ensure verbal authorizations are requested promptly. Please feel free to contact Jenna Racz directly at 302-943-6643 so she can assist and address your concerns.
It was good except it was not washed or detailed.
Business response:
Hi! We're glad your visit to Price Honda went well overall. We're sorry your vehicle wasn't washed or detailed as expected. Your feedback is important, and we'll make sure to address this so your next visit is a more positive experience.
No one was able to explained what will would happen if my truck has an trans/ engin failure. The answer I got was. WE FIX IT! I need detailes or past customers experiences. Thanks
Business response:
Hello, We're sorry to hear your questions weren't fully addressed during your visit to Price Toyota. We understand wanting clear information and examples before making decisions about your vehicle. Please reach out to Jenna Racz directly at 302-943-6643. She will be happy to go over the details, answer your questions, and share any relevant experiences to help you feel more confident. We want to make sure you have all the information you need.
It can never be done in one day seems like I always have to come back because they don't have a part. Mind you they knew about the issue for months
Business response:
We're sorry to hear about the frustration with your service experience. At Price Honda, we try to make repairs as smooth as possible, but sometimes parts delays can extend the process. If you'd like to discuss this further or get help resolving the issue, please contact Jenna Racz at 302-943-6643.
Service friendly and efficient. Not happy with time it took. I dropped vehicle so they left doing until way late in day.
Business response:
Thank you for your review of Price Honda. We're glad our team was friendly and efficient. We apologize for the wait and will work on improving timing to make future visits more convenient.
Frequently asked questions about Price Honda Dover
How is Price Honda Dover rated?
Price Honda Dover has a 4.7 star rating with 4,875 reviews.
When is Price Honda Dover open?
Price Honda Dover is closed now. It will open at 9:00 a.m.