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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!
The dealership was very clean and nice. The service writers are very friendly and a great help with any questions.
Business response:
Thanks for the kind words, Zackary! We’re glad to hear you found the dealership clean and welcoming, and that our service writers were helpful and friendly. If you have any more questions or need assistance in the future, feel free to reach out!
Turn around for this particular repair need took a week because a battery needed to be ordered. Repair was completed and pickup transportation was provided from my customers home to the dealership for vehicle pickup. This was very much appreciated. Overall dealership did a good job.
Business response:
Thank you for your feedback! We’re glad to hear that the repair was completed and that you appreciated the pickup transportation service. We apologize for the wait due to the battery order but are pleased to know that overall you were satisfied with our service. If you need anything else, please don’t hesitate to reach out.
The staff is always professional. Everything is explained so that you understand what's going on.
Business response:
Thank you for your kind feedback! We’re glad to hear that our staff’s professionalism and clear explanations have made your experience positive. Your understanding is important to us, and we’re here to assist you anytime you need. Have a great day!
The recommended repairs were completed without issue and for the price that was quoted. My service experience was excellent.
Business response:
Thanks for sharing, Jallen! We’re thrilled to hear that the recommended repairs went smoothly and were completed at the quoted price. It’s great to know you had an excellent service experience. If you need anything else, don’t hesitate to reach out!
Katlyn Oldham is very knowledgeable, honest and friendly and always keep you informed with vehicle updates.
Business response:
Thank you for the wonderful feedback, Shawntae! We're delighted to hear that Katlyn Oldham has been knowledgeable, honest, and friendly throughout your experience. Keeping you informed is a priority for us, and we're glad to know that Katlyn has delivered on that. We appreciate your kind words!
Kaitlyn is phenomenal! So personable, professional, but most importantly, knowledgeable. As a female, I am always worried that I am going to be taken advantage of at a car dealership, but Kaitlyn understands, and is someone I can trust.
Business response:
Thank you so much for your kind words! We're delighted to hear that Kaitlyn made your experience both professional and reassuring. It's important to us that everyone feels respected and well-informed. We appreciate your trust and look forward to serving you again in the future!
Everything went well with the service I had done. The staff were excellent and professional. Great job Lakeland Volkswagen !
Business response:
Hello, we're thrilled to hear that everything went smoothly with your service and that our staff provided excellent and professional service. Thank you for the kind words and for choosing Lakeland Volkswagen!
Katlyn goes above and beyond to assure that the correct repairs and maintenance are done right.
Business response:
Thank you for your kind words! We're delighted to hear that Katlyn's dedication to ensuring the correct repairs and maintenance has made a positive impact. We truly appreciate your feedback and look forward to continuing to serve you!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,902 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.