This profile has been claimed by the business owner or representative.
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Great crew! All knowledgeable and helped us greatly purchasing a nice White, 2021 Tiguan SE
Business response:
Hi, Thank you for the great review! We're happy to hear that our knowledgeable team helped make your purchase of the 2021 Tiguan SE a smooth process. Enjoy your new ride, and we look forward to seeing you again!
I've been a customer for 14 years. From purchasing new cars to service repairs and car washes.
Business response:
Thank you so much for being a loyal customer for 14 years! Your continued trust and support mean the world to us. Whether it’s helping you find a new car, taking care of service needs, or even a quick car wash, we’re always here for you. Looking forward to many more years of serving you!
Great job. Comfortable setting. No pressure to buy or pay for services. Matthew was outstanding.
Business response:
Thank you for the wonderful review! We’re thrilled to hear that you had a comfortable experience with no pressure to buy or pay for services. Matthew will be so glad to hear your kind words. We look forward to assisting you again in the future!
The best dealership in Florida too me if I what a car see Michell she good
Business response:
Thank you for your amazing feedback! We're honored to be considered the best dealership in Florida by you. Michell truly is fantastic, and we’re so glad she made your experience a great one. We look forward to helping you again in the future—enjoy your new car!
Matthew was amazing and kept me informed. However, the time it took, was extremely long. My appointment was at 1:30pm for a diagnostic test, but it took almost 2 hours for that to be completed. The positive, once the diagnostic was completed, it was only about 30 mins to repair it.
Business response:
Thank you for your patience and kind words about Matthew. We understand the extended wait time for the diagnostic test wasn’t ideal, and we’re working to improve the speed of our service. We’re glad the repair itself was completed promptly.
Exceptional Customer Service from Ashlee at Lakeland Volkswagen I recently had the pleasure of working with Ashlee at Lakeland Volkswagen, and I must say she exceeded all expectations! From the moment I walked in, Ashlee was welcoming, attentive, and incredibly knowledgeable. She made what could have been a stressful experience seamless and enjoyable. Ashlee went above and beyond to answer all my questions and ensure I felt confident in my decisions. Her professionalism and genuine care for her customers truly stood out. It’... read more
Business response:
Hi, Thank you so much for your kind words! We are thrilled to hear that Ashlee made your experience so enjoyable and seamless. We truly value your feedback and look forward to seeing you again at Lakeland Volkswagen.
This was the best car buying experience I have ever had. Michelle and everyone at Lakeland VW were a pleasure to work with. I would refer everyone I know who is looking for a car to this dealership and specifically, Michelle.
Business response:
Hi, We're so glad to hear about your positive experience! Thank you for choosing Lakeland VW and for your kind words about Michelle and the team. We're happy you had a great time buying your car, and we truly appreciate your referral!
My best experience in20 years at a car dealership. You are doing it right. Thanks again 👍
Business response:
Hi, thank you so much for the kind words! We're thrilled to hear that your experience with us was the best you've had in 20 years. We truly appreciate your trust and are committed to continuing to do things right. Thanks again!
I visited other dealerships and that's the reason I'm at Lakeland. It's a friendly place always. Also there is a good restaurant across the street.
Business response:
Hi, thank you for your feedback! We're so happy you decided to choose Lakeland after your visit to other dealerships. We pride ourselves on being a friendly and welcoming place for everyone. And yes, the restaurant across the street is definitely a nice touch!
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
Lakeland Volkswagen is open now. It will close at 7:00 p.m.