Huston CDJR

Wellsj2013 

on DealerRater

5 years ago

Drove from lake wales to get service with deal 70$ for 3 oil changes got told Houston took over dealership they don’t take them deals anymore 

Discusted 

on DealerRater

5 years ago

On Saturday Feb. 6 th I had a check engine light come on on my 2015 chrysler. I took into this dealer who checked it out and told me that there was a thermostat problem. the service writer reset the light and told me that I would need to make an appointment to have the thermostat replaced. He made the appointment for today and since I have a Chrysler Max Care warranty he would get the pre approval and make sure that they had the parts. He said it would be app.2 hours to do the job. The appointment was for today at 12 noon. I... read more

hwdean 

on DealerRater

5 years ago

they won't allow you to use a mobile pre-purchase inspector unless you allow them to sell the vehicle to someone else during the inspection period, and after you paid for inspector, without compensation for the cost of inspector. In my case it was as little as $180 and we had already agreed on price of vehicle 

diajjdm 

on DealerRater

5 years ago

Made an appointment to solve a problem with my vehicle. A 10 am appointment. The service rep advised that i had to have a list of services done to my vehicle at 30000 miles or i would loose my extended warranty. Not want to loose this warrant i paid over $4000 for i agreed . i call at 415 to see how much longer it would be. To be told they hadn't started on the original problem they were still working on the service items. My son gad them stop service which i didn't need and address what i brought the vehicle in for. They sa... read more

jnhodgin1 

on DealerRater

11 years ago

Rotten Almost Dishonest I bought a 2012 Jeep Liberty with about 13,500 miles on it from Wells Motors last month. I negotiated and "Out the Door" price of $23,000.00 and paid in full with a check. After paying, getting the title, registration, etc. I returned to the salesman, Mike Pool, to take delivery of the Jeep. Only then did he tell me that there was only one key for the vehicle. I asked what he could do for me and he said he could do nothing - not even get a second key made for me at his cost. So what is the big deal ab... read more